Redford Naturals
What Category does Redford Naturals fall under?
Natural
What category does Mitten's Pickins, Mitten's Morsels and Hartwick fields fall under?
All 3 falls under the Grocery Category.
What category does OptimPlus fall under?
Premium
What would you call the part of the food bag that has all the ingredients listed?
Nutrition Lable or Nutrition chart.
What are the THREE categories that food falls under?
(Bonus: If you can explain the difference between the 3 categories.)
Natural: Is going to be your best quality ingredients and nutrition aka Redford Naturals that has NO soy, corn, or wheat in it.
Premium: Is going to be your second-best quality foods like Optimplus, pro plan and science diet.
Grocery: Your "lower quality" foods are going to fall under this category. (Doesn't mean its a bad food just that it's more likely to have some type of by-product in it.) Hartwick fields, Mittens, Iams, or Friskies all fall under the grocery category.
How many options does Redford Naturals have and what are they?
4
Redford LID grain free, Redford LID Wholegrain, Redford naturals, and Redford Naturals Grain free.
True or False: Mitten's Pickins, Mitten's morsels, and Hartwick fields are ALL made in the U.S.A?
True
What is the number one ingredient in OptimPlus?
Animal Protein is the number 1 ingredient.
True of False: Fillers "fill" up a bag of food and a dog's body, but they DO NOT actually break down during digestion into helpful nutrients that the pet needs.
True
What are the 4 Ps of Pet Supplies Plus
Pets- What kind of Pet does the neighbor have
Product- Finding out what product would best fit the pet and it's needs. Do they have allergies to any proteins, or do they have any skin issues? Asking about what brands they've tried and haven't tried.
Preference- Asking between dry food, wet food, or toppers. Also asking the neighbor if they are looking for a more premium food or a grocery food.
Price- What is the Budget? You can try asking the neighbor if they are looking for a more premium food but still wanting to stay in a budget. Or if there looking for a better food with no budget.
What does Redford NOT contain?
Corn, soy, and wheat.
True of False: Hartwick fields, Mitten's Pickins, and Mitten's morsels is made with artificial preservatives and fillers.
False
It has NO artificial preservatives and is made with real animal protein NOT fillers.
What are the TWO different types of OptimPlus?
The gray bags are your targeted health Solutions bags. (Sensitive skin and digestive issues, weight management)
The blue bags are your Whole health Solutions. (Good for animals who have no special dietary requirements)
It helps support vision and heart health.
Name at least 3 benefits of selling Private Brand foods.
(Bonus if can name more then 3)
It has lower retail cost for the neighbor and a higher margin for the store.
We have more control over inventory, so we can combat national out of stocks.
It helps us reach our private brand goals.
Repeat Visits; Private Brand products can only be purchased at our stores.
It offers the Neighbor a quality product at a good value.
Name all the Proteins that are available in Redford Naturals?
Chicken, Salmon, Beef, Lamb, and Duck.
Luna is a adult dog currently on Purina One lamb and rice dog food. Unfortunately, we are out of that food. The neighbor is willing to try something different but wants to stay in the same price range. What would be a good food to suggestion for Luna?
Hartwick Fields Real lamb and whole grains recipe.
Also let the neighbor know if Luna ends up liking the Hartwick fields lamb were more likely to have it in stock because it's one of our brands and we have more control over the inventory.
Dodo is currently on Purina Pro Plan Sensitive Skin and Stomach Salmon food. His owner is tired of spending so much on food but wants to keep the quality of the food the same but also wants something a little less expense. What would be a good suggestion for Dodo and his owner?
OptimPlus Sensitive Skin and Stomach Salmon
What is the difference between Meal and By-products?
Meal: The dry rendered product from a combination of clean flesh and skin with/without accompanying bone, derived from the parts of the whole carcasses. No added blood, hair, hoof, horn, hide trimmings, manure, or stomach contents.
vs.
By-products: Non-rendered parts of carcasses such as but is not limited to feet, feathers, lungs, spleen, kidneys, brains, livers, blood, stomach, and intestines.
What is the return policy rules?
Must be within 30 days. If its food, it must have half the bag left in the original packaging. They must have a receipt (physical or on their account). Animals can be returned up to 14 days. Anything in the flea and tick glass case can be returned if it is unopened. No exceptions except from a manager.
"My cat named Bucee is an indoor cat but is very active. He does itch a lot on his current food." What food would be best to recommend to the neighbor?
Redford Naturals Cat Sensitive Skin and Stomach grain or grain free.
Zipper is a adult cat that has always been a picky eater. He loves seafood but hates pate. His owner had him on Friskies because it was within her budget but lately Zipper has refused to eat the Friskies. What would be a good food to suggest for Zipper?
Mitten's Pickins and Mitten's Morsels are good for picky eaters because it has a high level of organ meat which cats find very tasty, so any Mitten's Morsels or Mitten's Pickins seafood flavor that is Flaked, Sliced, or shredded. Just no pate.
Examples: Mitten's Pickins Ocean whitefish and tuna dinner shreds, Mitten's Morsels Tuna entree flaked, Mitten's Morsels Tuna entree in gravy sliced, or Mitten Morsels Salmon entree in gravy would all be good suggestions for Zipper.
What all information will you find located on the back of an OptimPlus dry cat food bag?
A Ingredient list
The food transition instructions
Guaranteed analysis
Claims that apply to the specific formula
What is the difference between Chicken fat and Chicken Protein?
Chicken fat is highly digestible and protein free. When a animal has food allergy, the allergen reacts to almost exclusively to the protein in the ingredient not the fat.
Chicken fat is also a natural animal fat source and naturally provides your pet with essential fatty acids that they cannot produce on their own but are needed for proper growth and development.
Chicken fat not only provides a more natural source of Omegas fat in foods, but also makes the food taste better for the animal.
What is the live surrender SOP?
First, Ask a manager.
Criteria: We must have a available habitat, It must be animals we normally sell, we must look at the pet for size and health, Neighbor must then sign a surrender form, and then we quarantine the animal(s) for 48hrs before putting out on the floor.