Principles
Behavior is an attempt to meet needs. All people, including both ______ and clients, have the same universal needs.
What are 'staff'?
All behavior is an attempt to meet this.
What is 'a need'?
Safety begins with __________. To increase the safety of staff and clients, staff must remain informed and aware of client history, primary plan objectives and/or changes, primary plan implementation practices, medications and medication changes, and interventions to be used or avoided.
What is 'knowledge'?
The amount of time spent in each phase of the assault cycle may differ from person to person, but the pattern of the cycle is _________.
What is 'predictable'?
As escalation increases, this decreases.
What is 'cognition'?
These are the three primary features of Professionalism.
What are Attitude, Mood, and Motivation?
As client behavior moves away from _________ behavior, the ability to hear, understand and respond to complex communication is compromised.
What is 'baseline'?
Participants can not be certified in this without first completing Pro-ACT Certification.
What is 'Restraint'?
When considering the use of Pro-ACT, it is important to ask this Key Question: Is the behavior ________ and is there an immediate threat of ________?
What are 'dangerous' and 'injury'?
This is the primary intervention for assisting clients from assaultive behavior toward safe behavior. It is always reasonable to use in an assaultive situation.
What is 'Crisis Communication'?
A self-control plan should contain these three elements.
What are 'self-talk', ' grounding', and 'breathing'?are
This is the ideal form of communication in a crisis situation includes empathic “I” messages and two clear and realistic choices that address client needs. Staff using this form of communication will increase the likelihood of the client making a safe choice.
What is 'Assertive Communication'?
Pro-ACT Certification is valid for this long.
What is two years?
'Track the attack', 'Minimize & Release' and "Get out of the way" are principles of this.
What is 'evasion'?
When responding to a client whose behavior is away from baseline, the goal of staff actions is this.
What is 'interrupt or take energy away from the assault cycle'?
Poor morale contributes negatively to organizational culture. In addition, research has shown that workers with the poorest morale are those most frequently ________ on the job.
What is 'injury'?
_______ is an indirect attempt to obtain or avoid something in change for not losing control.
What is 'manipulation'?
Because your clients’ physical, emotional, and trauma histories impact their behavior, it is important that staff understand those histories. This information is part of which Principle?
What is 'Triggers & Alternatives'?
These are the 5 phases of the Assault Cycle.
What are Triggering Event, Escalation, Assault Crisis, Recovery, and Post-Crisis Depression?
This, in conjunction with crisis communication, is the primary intervention for responding to clients who are attempting or are making physical contact, when that contact would not result in immediate, serious injury.
What is 'evasion'?
This is a list of 4 common universal needs.
What are Food, Shelter, Safety, and Sleep?
Frustration is one of the common motives for assaultive behavior. In this situation, the ideal staff intervention is _________, and the goal for client outcome is _________.*
What are 'lending control' and 'self control'?
Documentation details the events of the crisis; ________ is designed to evaluate the crisis and analyze which staff interventions were effective in reducing escalation and assault as well as those that contributed to or increased the risk of assault.
What is 'debriefing'?
This 3-part principle is a reasonable response to a holding attack,
What is 'Minimize, Release, & Get out of the way'?
When considering Maslow's hierarchy, this level of needs must be met first.
What is the lowest level?