LEAP
Who is the main target group for LEAP?
Youths at risk
What does LEAP stand for?
Legal Education and Awareness Programme
What does FIDReC stand for?
Financial Industry Disputes Resolution Centre
Is FIDReC a government agency?
No, FIDReC is not a government agency and does not have any power over financial institutions in Singapore. It is a public company limited by guarantee.
Name 2 other projects under PBG
Any 2
How many members are there in LEAP?
25
MWS, HCSA, Unity Secondary School
How much do you need to pay for mediation at FIDReC?
Mediation is free for consumers
When was FIDReC started?
August 2005
How many projects are under the NUS PBG banner?
10 Projects
How does LEAP make the law more accessible?
By simplifying legal information and presenting it to at-risk youths
What makes LEAP different from just “searching online” for legal info?
We make legal information "bite-sized" and more accessible
What is the maximum amount you can claim at FIDReC’s adjudication stage?
S$150,000
Name THREE types of financial institutions that are subscribed to FIDReC.
1) Banks, Financial Companies, Credit Bureaus
2) General, Life and Composite Insurers
3) Capital Market Services Licensees
4) Financial Advisers and Insurance Intermediaries
5) Major Payment Institutions Providing Account Issuance Services
When was NUS PBG founded?
2005
Where will the mediation be held?
Mediation may be done in-person at FIDReC's office, by telephone, or over email.
What is FIDReC's phone number?
+65 6327 8878
Translate "pro bono publico" to English.
"for the public good" or "for the common good"
"Where the Adjudicator makes an award in favour of the consumer, it is binding on the financial institution, but not on the consumer." What does this mean?
This means that if you (i.e. the consumer) are not satisfied with the outcome, you can continue to pursue other avenues of resolving the issue. This includes taking legal action in court.
I got into an traffic accident recently, but did not suffer any bodily injuries. I am trying to claim S$1,000 from the other party's insurance policy, but his insurance company disputes my claims. Can I bring a case directly to the State Courts?
Under the “Pre-action Protocol for Non-Injury Motor Accident Cases” issued by the State Courts, claims regarding motor accident disputes that:
(a) do not involve bodily injury;
(b) are claims by consumers against insurers of the other party; and
(c) are below S$3,000.
must generally first be heard by FIDReC before court proceedings can be started.