What is the first step in solving a problem?
Identify the problem.
You and your friends want to do different things for social group. What should you do?
first/then
choose something everyone likes
How would you feel if your friends suggest an idea that they know you don't like?
emotional reaction
What step comes after identifying the problem?
Determine the Size and Scope
You forgot your money for lunch at group. What is a good solution?
How might a friend feel if they do not get to share their idea?
Upset, annoyed, frustrated
Why is it important to think of consequences before choosing a solution?
It helps avoid making things worse.
You don’t understand what your boss wants you to do. What should you do?
Ask boss to show you
If two friends are arguing, what can you do to help?
Listen to both sides and help find a fair solution.
What is the final step in solving a problem?
Analyze the Outcome
Someone took your Chick Fil A order. What’s the best way to handle it?
Politely tell them it’s yours and ask for it back.
Why is it good to ask for help when solving a problem?
Others may have good ideas to help!
What are solutions?
You are unsure of what the group plan is for next week. What could you do?
What are different types of compromises?
First then
Find another choice everyone likes
combine ideas