Definitions
Problem Components
Strategies
Representation
Attention and Errors
100

This is the process of going beyond given information to reach a goal.

What is thinking?

100

The starting situation of a problem is called this.

What is the initial state?

100

A step-by-step method that guarantees a solution.

What is an algorithm?

100

Translating words into equations is an example of this method.

What are symbols?

100

Effective problem solvers do this carefully when reading a problem.

What is paying attention to important information?

200

This term describes transforming knowledge to solve problems.


What is problem solving?

200

The desired outcome of a problem is known as this.

What is the goal state?

200

A shortcut or rule of thumb used to solve problems.

What is a heuristic?

200

A grid used to organize complex categorical information.

What is a matrix?

200

Negative thoughts can interfere with problem solving by causing this.

What is distraction/divided attention?

300

This refers to constructing a mental model of a problem.

What is problem representation?

300

These make it difficult to move from the initial to the goal state.

What are obstacles?

300

This heuristic involves reducing the difference between current and goal states.

What is the means-end heuristic?

300

These help visualize relationships and simplify complex information.

What are diagrams?

300

Mistakes like reversing variables or oversimplifying fall under this category.

What are errors in problem solving (symbol errors)?