Who's on First?
The Zoomies
ABC Easy as 1,2,3
Mo Money, No Problems
Where to File those TPS Reports
100

I have a Smoking HOT opportunity I need to be added to Salesforce.

Ashley

100

 Where should the light in the room be when on a zoom call?

  • In front of you – NEVER behind
100

I am an A client if my revenue is:

Greater than $25k

100

I am sending this proposal out once I…

Review with Ashley and she has sent to compliance

100

When do you send a hyperlink (instead of an attachment)?

  • If you are sending a document already saved on the server
  • When collaborating on a document
  • When sending something internally
200

A client changes their contact information. Who should be notified?

Anna Kate

200

When would you have Ashley schedule your zoom meetings?

It is for one-on-one days of education and using Bookings

200

How often does a C client receive an FBI report?

Every 3 years

200

A referral source reached out to Amy mentioning they have a lead for us. She asked Paul to take the meeting. Who gets the sales incentive?

Amy

200

What is the new naming convention for file saving?

What is: Year, Month, Day – File Name

300

Help! I have a client meeting tomorrow and have no idea where my book is! Who do I contact?

Your OM

300

5 tips for conducting a Zoom meeting

Dress for your day, mute yourself when necessary, look at the camera, light in front of you, smile, shut down teams/outlook, practice, hop on 10 minutes early, 

300

How often do we do fee increases for clients?

Annual review and selection by advisors each year  

300

Amy just earned a sales incentive… how and when will she get her dough?

On the first non-team incentive payroll AFTER the client pays their first FULL quarter invoice -

300

What is the difference between Plan Docs and Committee Docs?

  • Plan Documents – Actual PLAN documents
  • Committee Documents are for the committee – IPS, Charter, Fiduciary Acknowledgement letters
400

I am out of town during the next team meeting – I better contact…

Amy

400

How do you get audio to play on your zoom meeting?

Select the Share Computer Audio checkback when selecting screen share

400

What client segments to OMs attend meetings for?

A and B (associates will go to Cs to build relationship for transition)

400

My client has asked for 4 days of onsite education per year. The minimum I will be charging is

$7,200

400

Where do you find the plan short name?

Master Special Handling

500

I have a prospect pricing question, who should I reach out to?

The fee guidelines document. If outside of the guidelines, must be approved by Doug

500

How do you get the outlook plugin for Zoom?

email Support@BlackInkit.com

500

I am a B client – the items I don’t receive compared to an A client are

404c and Board Summary

500

My client wants to move from 3(21) to 3(38), looks like we will be invoicing them ___% more

What is 10-20%

500

What is Master Special Handling?

Super intense scheduling document with all the most up to date details on client data