ACH
The Warehouse where you locate the transaction that has the number 9 in the sixth position of the par.
What is EFTN
Who are the admins
The main transaction type that Check Disbursement Services is used for
What are issued checks
The 2 pieces of information used to verify a client wanting to place a late order
What are the Location ID (ORN) and the PIN
The amount of time CAA fees are billed in arrears
What is 1 month, last day
The amount of days a client has to dispute an amount debited via an ACH CTX transaction.
What is one day
The name of the report that will show failed login attempts
What is the Company Activity Report
DAILY DOUBLE
The plan type for a client who only has positive pay fraud protection on their account
What is Positive Pay Only (Check Positive Pay)
The system used to create a copy of a wire for the client
What is PSUI
The number sometimes needed to pull a CAA statement in Xnet
What is the lead account number
The 4 letters typed over the MENU in the warehouse to search for an ACH by the account number and the dollar amount
What is WSPS
The steps to take to assist a client who is using a new phone and mobile token
What is advise the admin to unassign the mobile token and submit, reassign the mobile token and submit, then the user install the app and register the token
The plan type that allows clients to send in issue files but they do not receive suspects/exceptions
What is Full ARP
The letter you can put infront of a wire in COR to find more details when on DI34
What is an X
The system you use to locate information on an IMT adjustment
What is Xnet
The system used to locate received ACHs going back 7 years
What is ACH Tableau ( Kofax )
The trouble shooting step to attempt if we (or clients) are having trouble with Pinacle.
What is change browsers, and clear cookies and cache
The service that requires clients to review every check that attempts to clear their account.
What is Reverse Positive Pay
The feature in PSUI that means a client can verify the wire they called in over the phone
What is the self verify flag
The platform that bills via service fees
What is DAP
The person that can refuse and ACH credit into a business account
Who is anyone who can be authenticated on that account
The person(s) who can email pinacleds@pnc.com to request a password reset for admin1 or admin2
Who is the Data Security Contact
The options in SMS that will allow you to see if the client has Reverse Positive Pay or Payee Review
What are the options 6/0/4
(6/1 is also an acceptable answer as it is listed on this screen as well)
The cut off time to place late orders for clients with cash logistics services
What is 1pm EST
The five types of adjustments discussed in class
What are AES, Memos, IMT, Misc, and RCN