HLB
Digital 360
Social Media
Customer Base
Websites
1

What is the minimum price for Tier 1 HLB

$300

1

What must you do after you save a deal in order to have it reactivated? 

Notate the account and send a wrap up email

1

Which platforms to we help create on SMO

Facebook, Instagram, Twitter, Pinterest and YouTube.

1

Can we sell Customer Base by itself?

Yes

1

How many days for the website to go live

10 business days.

2

How many business days for the website to go live?

3 Business Days

2

What is the Customer Service number for Spanish?

888-402-2347 Ext 7

2

Which platform do we only do 1 post on?

YouTube

2

How many days would it take for a Smoke Shop Platinum Website with Customer Base.

We do NOT offer Customer Base for Smoke Shop so regular 10 business days

2

What are the types of websites we offer?

Website, platinum and platinum plus

3

Why can't we run HLB for Med Spas or Weight Loss?

Google does not allow "guaranteed results" or claims of improvement

3

What be the price the customer would pay after the annual is complete?

Whatever the monthly rate would be.

3

Which industries can we NOT do SMO for

Smoke and tobacco and alcohol 

3

What is the processing fee for payment processing?

3.3% for manual entry

2.5% for tap to pay

3

What is the turn around time for Platinum with Customer Base

3 business days

4

Which tier would you recommend for a daycare operating at home but marked as Service Radius

Tier 2+

4

What is the fee if a customer cancels early?

100% of the remaining balance. 

4

When do we help create the Social Media accounts?

During Onboarding. 

4

Who are the main in house reps assisting with Customer Base

Vince and Luis. 

4

How much would we sell a Premier website for?

We do not offer premier. 

5

Will the client automatically show up top 3 with the HLB

No.

5

Should we have LLC on the Google Business Listing?

No. Google sees it as "Legal Jargon" and it is against their guidelines to add into the business name.

5

What is the time it takes to complete Social Media Onboarding?

No guaranteed time frame.


5

Does the card reader come included with Customer Base?

No.

5

How much is Platinum Plus?

The one time payment depends on how many pages however the monthly for maintenance is $200 per month.