Partnerships
scheduling & marketing tools for appointment, class & workshop based businesses. Now with package management and recurring billing supported
*Big seller- is package managmenet
Schedulicity
The customer needs a tiered program that will reward their most loyal customers.
Loyalty
Customer says they want contactless payment
X2, R12, T2,
What is PCI compliance?
Payment card industry compliance are the technical standards that businesses follow to secure and protect payment data. PCI standards are set by PCI Security Standards Council.
These are three of the accounting softwares with which Square has a direct integration.
The customer wants a scheduling software where customers can make changes to their appointment and text in.
Square Appointments
No one should ever recommend this piece of hardware to their seller.
Square Chip Card Reader. We don't even sell it online any more.
What is a tokenized payment?
At the time of payment the card information is encrypted until it reaches Square's servers. This means we break it up into thousands of packets of data that cannot be reassembled until they get to Square.
Has a time clock, break tracking, employee tip reporting, schedule builder, labor costs, integrates with the Square time clock
Homebase
Customer wants Square to assess their risky/fraudulent payments and block these cards.
Square Risk Manager
What is the brand of USB barcode scanner that we sell online?
Honeywell/Symbol LS2208
What does EMV stand for and what is EMV compliance?
Europay, MasterCard, and Visa.
The EMV Level 1 standard is a key global payment industry specification that defines the electrical, and physical interface between credit and debit cards and the payment terminal.
In essence, the physical form of taking the payment and how the data is secured.
Online form builder to create payment/order forms. Great for professional services who want bare-bones capabilities.
Just for accepting payments through the form. No itemization or inventory sync.
JotForm
Customer wants to sell their consultation services online. Create a payment link and price and share it anywhere.
Square Checkout
How long is the warranty on X2?
Two years
If a customer receives a dispute how long can it take to resolve? Who makes the final decision on the dispute?
Up to 90 days.
The credit card company.
An open marketplace eComm platform for mid to upper market sellers with complex business needs. Sellers who ask about this integration are usually already using this eCommerce platform and they should know that even though we have the extension they'll need a developer to implement it.
Magento
Square Business Debit
What are the official names for the two pieces of hardware that make up X2.
*Hint: engineers named them after game of thrones characters.
Hodor and Bran
KYC Compliance
Know your customer. A process by which banks obtain information about the identity and address of a customer. The process helps to prevent fraud and the misuse of services. We perform the KYC check when our customers onboard and if their customers use services like Square Installments.