Checking Accounts
What is the fee for the Liv simply accounts and how is it waived?
$3, and enrolling in Online Statements will waive the fee.
What is the application customers can use to control their debit cards? (turn on/off, set travel notices, set up alerts, etc).
My Card Rules
What is the number of items included per month in a Pro Essential account? What is the excess transaction item fee once you go over the included item amount?
350, $0.50 per transaction over 350
What is the monthly service charge for the Business FlexSaver Savings? How is it waived?
$15, it is waived by a minimum daily balance of $2,500 or a combined balance of $10,000.
What is the name of the service where you can send and receive money with anyone online or by mobile device?
Popmoney
What is the monthly fee(s) for Liv On accounts and how can it be reduced?
$9, or $7 if you have direct deposit set up.
What is the monthly ATM fee refund for Liv Rewarded accounts?
$12.50
$15, and no.
What is the monthly service charge for the FlexSaver savings and how is it waived?
$3, and by a $250 daily balance or an ACH deposit into savings during the month.
Is there a charge for Online Banking and Bill Pay?
Nope, it's free!
How many debit card transactions need to be posted on a Liv Rewarded account to completely waive the monthly fee?
24 POS debit swipes
Is there a way to completely waive the Liv On monthly fee?
No
Does the Pro Essential account earn interest? What about the Pro Interest account?
Pro Essential=no
Pro Interest=yes ($1.00 min to earn interest)
What account is the YouthSaver account converted into when the child turns 18?
FlexSaver Savings.
Who do customers have to call to get the 4 digit code to access Bank by Phone?
Customer Care at 1(855) 696-4352.
What account types Qualify for BaZing Benefits
Liv Unlimited and Liv Rewarded
What is the monthly ATM fee refund for Liv Unlimited accounts?
Unlimited
What is the number of items included per month in a Pro Interest account? What is the excess transaction item fee once you go over the included item amount?
250, and $0.25 per item over 250
What is the withdrawal limit per statement period for FlexSaver savings account?
6
Where does the customer sign up for online statements? Can they do it by mobile app as well?
Online banking through midlandsb.com, and no. It has to be done through a computer (or the browser through your phone at midlandsb.com).
Is the Liv Unlimited $5,000 balance for daily maintained, or average balance over the month?
Daily maintained balance of $5,000 to waive $10 service charge.
What is the minimum daily balance to earn interest on an Interest Bearing Account?
$0.01
What is included in transaction item numbers?
Deposit tickets, deposit items, checks, ACH, wires and other transactions.
What are the minimum balances for a Midland Money Market account to avoid the $15 service charge?
$1,000 daily balance or $7,500 average monthly balance.
Where can you set up external transfers between your accounts at other financial institutions?
Within Online Banking at midlandsb.com