Video
Internet
Phone
Xfinity Home
Xfinity Mobile
100

What channel lineup is Disney Junior in?

Preferred

100

What level internet speed does a customer need to have to be eligible for the XB6 modem?

275 mbps

100

Call waiting, Voice mail, Caller ID, 3 way calling.

All of these features are included with Unlimited Saver except which one?

Voice Mail

100

What equipment comes with the initial install of Xfinity Home

3 window/door sensors

1 motion detector

1 wireless keypad

1 touch screen hub

100

What is the cost of Pay by the Gig?

Unlimited Data?

Service Protection Plan?

$12 per gig

$45

$12

200

In preferred triple play bundles or higher you get your choice of Netflix OR this premium channel included

HBO

200

What on the go feature do customers get with having internet service?

Xfinity Hot Spots

200

What is the app that comes with Unlimited Select and higher phone service?

Connect app

200

What feature prevents Xfinity Home from failing if there is a power outage?

Cellular back up battery

200

What can existing customers do at the 1 year mark of having their phone if they have the Service Protection Plan?

Upgrade to new device and not pay remaining balance of existing device.

300

What 3 ways can customers access live television, DVR recordings, and On Demand content?

X1 box

Stream App

Xfinity.com/stream

300

What two things does a customer need to have to be eligible for Xfinity Advantage?

275 mbps speed

An Xfinity Modem

300

How many digital numbers does a customer get with their Unlimited phone service?

4 (for a total of 5 numbers)

300

How much does 1 additional sensor cost?

How much does a 5 pack of sensors cost?

49.99

199.99

300

Free talk and text, No line access fees, Free international calling, No activation fees.

All of these benefits come with Xfinity Mobile except which one?

Free international calling

400

What are the prices of the X1 DVR, X1 additional outlet, and Digital Adapter box?

19.99

9.99

6.99

400

How many email accounts can a customer have?

7 total

400

You can add on Unlimited Saver to a customers account for how much?

9.99

400

Nest thermostat, Chamberlain garage doors, Ring, August Locks.

All of these products are compatible with Xfinity Home except which one?

Ring

400

Existing customers can qualify for up to how many lines?

New customers can qualify for up to how many lines?

Up to 5

Up to 2

500

What are the promotional prices of all three cable packages on their own? (with 1 year agreement)

Starter - 49.99

Preferred - 59.99

Premier - 104.99

500

What are the names of all the speeds Xfinity offers, and the corresponding speed that goes with it? 

Performance Starter 15 mbps

Performance + 75 mbps

Performance Pro 175 mbps

Blast Pro 275 mbps

Extreme 500 mbps

Gig - 1 GB


500

Canada, Guam, Mexico, England, China, and India.

These are all countries a customer can call with the Unlimited plan except which one?

England

500

How much does the 24/7 recording feature for Xfinity Home cameras cost?

9.95 per month

500
Customers can get up to 2 lines pre approved with no credit check in these 2 scenarios.

Bring over existing paid off device (BYOD)

Fully pay off new devices up front

(2 lines max)