Trade In Values
What Trade in Range is the iPhone 13 pro in? (High Tier, Mid Tier, Low Tier, Non-Trade in)
Mid Tier
How much money a month are you paying on top of your plan for a Samsung Galaxy A17?
$0/month
Do Dentists get the Nurse/Physician discount?
What is NO
What Generation of iPhone did they stray from the lightning adapter in favor of the USB-C cord?
15 was the first generation with the USB-C
Whats different about your first bill in comparison to the rest of your bills?
It is higher
Billy wants an iPhone 17 pro max, he only has an iPhone 12 Pro Max. How much off is he going to get with a trade in on Extra or Premium?
$350
How much are you paying extra a month for a Galaxy A37 5g on top of your plan?
$2.99/month
What age does the account holder have to be in order to sign up with us?
18
How many Cameras does the iPhone 17e have?
1
When do you have to trade in devices in order to receive promotional credits?
Within 30 days of Activation
What free iPhone can Billy get if he has a Galaxy s23 that he's willing to trade in? Assuming he wants it on Extra or Premium
iPhone 17
$33/month
How many days after activation does the customer have in order to submit the request for the switcher payoff cards?
60 days
What does the FE in Samsung Galaxy s25 FE mean?
Fan Edition
When will the discount appear for the Autopay through Routing and Account for the customer?
Billy has a Galaxy s25 and he wants a z fold 7. The phone will not be free. How much extra is he paying a month for the device? Assuming Value 2.0
$41.67 a month
How much off of the full price of the Galaxy S25FE are you getting with the tiered promotion over the course of the 36 months?
$146.36
What are the 4 main promotions/benefits that Costco offers that the At&t store doesn't offer?
Waived Activation Fees
100 Dollar Shop Cards / Line
90 Days Cancellations
$250 Bill Credit
What display technology did Apple implement in the 17 series that used to be exclusive to the pro series in previous generations?
120Hz display
What's a tip that the rehash sheet has to make sure that the devices are properly accounted for and in good condition before shipping them off?
Take a photo of the device before shipping it.
Billy has a Galaxy s21 ultra 5g and now he wants Motorola Razr Ultra 2026. How much would he be paying for extra a month assuming he traded it in on Extra?
$13.89/mo
How much extra a month is the iPhone 16 Pro max to the plan on a tiered promotion?
What's the only discount where the account holder doesn't have to bear the title?
Wife of Active Military
Whats the name of the processor that the Google Pixel 10 pro XL uses?
Tenor G5
Whats the VIP Guest Service Line number?
(833)-470-0693