Tiered
Trade ins
Costco Promotions
Promotions
Compliance
100

How much is the 17e?

5.99

100

If I trade in a iPhone 16 what phone would you give me and how much off?

17 pro/$1100 off

100

How much are the Costco Gift cards?

$100

100

How much is the switcher offer per month

$6.95

100

When do you continue the pitch?

After Positive Engagement

200

How much is the 16?

7.99

200

If I trade in a iPhone 14 Pro Max what phone would you give me and how much off?

17 pro max/ $700 off

200

Do they get waived activation fees

Yes

200

How much do they get off Premium for the Price of Extra?

20%

200

What is the wrap up summary called

Rehash

300

How much is the S26?

12.99

300

If I trade in a iPhone 16 pro max (cracked) what phone would you give me and how much off?

17 pro max/$700 off

300

How much total is activation fee per phone?

$35

300

How much do they get for adding a new line per month?

$2.78

300

When do they get their full credits?

2-3 billing cycles

400

How much is the S25FE?

13.99

400

If I trade in a iPhone 14 Pro what phone would you give me and how much off?

17 pro/$700 off

400

How much do they get in a Costco gift card for adding Internet?

$50

400

How much do they get off per month for upgrading their phone per month for 10 months 

$5

400

What does PACT stand for?

Proration, Activation, Credits and Trade in

500

how much is the Google Pixel 10a?

5.99

500

If I trade in a iPhone 12 Pro (wants a 17 series) what phone would you give me and how much off?

17 pro/$350 off

500

How much do they get in a Costco gift card for adding a tablet?

$25

500

How much is the credit for a Bring you Own Device when switching over

$10

500

What do we do if a customer suddenly becomes uninterested during the process?

We let them go no questions asked