Spring Training
When do Pitchers and Catchers Report?
What is February 12th
How many payments are left on the STH payment plan?
What is 2. February and March
What dates do flex plans exclude?
What is Opening Day
When does dynamic pricing start for groups?
What is IT HAS! January 1st
When does our box office open?
What is probably, early-mid march
What are the box office hours?
What is Monday-Friday 10:00-4:00
How do we take a deposit for a group?
What is reserve seats on account, take 25% of total payment, send a task for the 25% amount, win TSO. collect remaining payment 45 days out.
When does dynamic pricing go into effect for flex plans?
What is March 1st
What is the minimum and maximum for the Skull Bar
What is 55 and 100
What should you do if you receive a pocket schedule request?
What is take their name and address and send to Staci
What are two benefit of being a Spring Training Season Ticket Holder?
What is $2 off a $10 concession purchase, 15% off merchandise, $2 off any Pirates Official Parking Lot, Early entry to game, Priority access to PNC Park Playoff tickets, Free ticket to Marauders Opening Night, Autorenewal, Private STH BBQ and Batting Practice
How do we upgrade Mini Plan holders who qualify to the PBC?
What is send a task with the game they would like to upgrade. Sun-Thurs
At what tier of mini plan do you receive an exclusive STH experience?
What is 10 games
Where do you look to see if an FEP is available, and who do you contact to book?
What is the 2025 FEP Book, and Celine Halt
What are the current team store hours?
What is Monday-Friday 10-6 and Saturday 11-5
What are the names of the two hospitality spaces at LECOM Park?
What is Boardwalk BBQ and LaPensee Plumbing Pools & Air Party Deck
Where do we find the hospitality book?
What is SuitePro
At what tier of the mini plan do you receive $20 of LV?
What is 9 games
When booking hospitality, should you fill out the contract for the maximum amount of seats the client may need, or minimum
What is minimum
Who can get autographs at PiratesFest?
What is Kids 14 and other, ticketed guests, and season ticket holders
What is the fee for printing to mail, and printing to will call?
What is $10 for mail, and $5 for will call. $10 for all seasons.
When we take a deposit now, what stage do we move the TSO to?
What is win
When can season ticket holders begin exchanging games?
What is when they are paid in full
What food and drink does hospitality include?
What is a hamburger, hot dog, coleslaw, pasta salad, chips, popcorn, cookie, one non-alcoholic drink per person, and 2 miller lite cans per person
What kinds of tours are currently live to purchase online?
What is gameday, pregame and morning tour