No minimum balance required
What is Simple Checking?
Program to reset OLB password
What is Access Manager?
$25 min balance to open and avoid service fee
What is the Simple Savings account?
Current 12 Month new money CD Rate
4.50%
Helps rebuild credit
What is credit building loan?
$100 min to open and avoid service fee
What is Prestige Checking?
Asking probing questions to uncover customer needs for additional products
What is cross-selling products?
CD with the lowest opening balance required
What is a 6-month CD?
These two products currently share the same promotional variable rate
What are Prestige and Business Money Market accounts?
Revolving line of credit to pay interest only on drawn amounts
What is a Home Equity Line of Credit (HELOC)?
$100 min to open, no min balance required, & no monthly service charge
What is a Free Business Checking Account?
Fee for funds not available at time of debit
What is an NSF fee?
What is Credit Builder Savings?
What is Prestige rate?
Additional options to help with loan cost
What is down payment assistance?
$5 Monthly Fee regardless of balance
What is Grand 360 Checking
"What time and day would you like to come open your account?"
What is closing the sale via phone?
$1 service charge if balance falls below $25
What is the Simple Savings account?
First response to a call about rates
What is "Are you currently a customer with us?"
Lump sum of cash accessible at loan closing
What is a Home Equity Loan (HeLoan)?
High Interest yielding account with limited withdrawals
What is a Money Market Account? (Business or Premier)
Program to FDIC insure funds over $250k
What is CDARS/ICS (Intrafi)?
Where you calculate to show a customer personalized comparative CD quotes
What is Core CD?
Guideline to follow in order to keep business with no new money
What is rate sheet (retention offer)?
Easy and affordable loan for roof repairs
What is Grand Advantage Roof Loan?