Industry/Travelport
This system was built to enable transactions between travel industry service providers, airlines, hotels, car rental companies, and travel agencies.
What is a GDS
The name of this Travelport location has Andalusian Arabic origins and means “river/valley of stones.”
Where is Guadalajara, MX
Owned by the Product Owner, this houses the upcoming work for the team
Team Backlog
Agile Teams use this tool to plan, track and manage work.
What is Jira?
A record in the database of a computer reservation system (CRS) that contains the itinerary for a passenger or a group of passengers traveling together
What is a PNR (Passenger Name Record)?
The organization that Travelport has partnered with for our fundraising efforts for the remainder of 2022 through mid 2023
What is Save the Children
This member of the SLT said if they weren't working at Travelport they would be a 'bartender at some swank music theater in Hollywood'
Who is Tom Kershaw
Chief Product & Technology Officer
A customer wants to change the dates of their original booking, this is called
Modify or an Exchange
You can find this Travelport location with a little luck of the Irish
Where is Dublin, IE
One of the Keys to Success as a Product Owner is to be able to explain the ______ behind any capability we are implementing
What is "What" or "Why"
This is an open source cross-platform functional testing solution for APIs and web services. that we use to test our provider APIs directly
What is SOAPui?
The amount of time that a booking can be placed on hold before a payment is required.
What is a TTL (Ticketing Time Limit)?
Two GDS competitors of Travelport
Who are Sabre and Amadeus
This member of the SLT has a favorite travel destination of Triple Creek Ranch, Montana for fly fishing.
Who is Nick Bray
Chief Financial Officer
A travel industry-supported program launched by IATA for the development and market adoption of a new, XML-based data transmission standard. Meant to address the industry’s current distribution limitations
What is NDC
This Travelport office is located a mile above sea level
Where is Denver
Very important in helping the team understand the expected outcome of a user story
What is Acceptance Criteria
An API(application programming interface) development tool which helps to build, test and modify APIs. We use it to test our internal services once development is complete.
What is Postman?
A web-based marketplace that allows consumers to research and book travel products and services, including hotels, flights, cars, tours, cruises, activities and more, directly with travel suppliers.
What is an OTA (Online Travel Agency)?
Our multi-year technology investment to simplify how travel brands connect, upgrading how travel is sold, enabling modern digital retailing, and unlocking value
What is Travelport+
Prior to joining Travelport this member of the SLT was the Chief Marketing Officer of Telaria
Who is Jen Catto
Chief Marketing Officer
Also known as a consolidator fare, net fare, or bulk fare, is a specially discounted fare contracted between an airline and a consolidator. You can't find them by doing a search online. You can't even get them by going to an airline directly.
What is a private fare
This city is the home to the Travelport Headquarters
Where is Langley, UK
To determine prioritization of one feature against another before PI Planning, a Product Owner should look at this value
What is WSJF
(Business Value is something we would look at to determine feature priority within a PI)
A planning tool helpful in showing overall progress and dependencies for the entire train
What is Big Picture?
When a traveler requests special assistance, the airline codes that into their ticket record allowing airlines to easily keep track and assign staff accordingly.
What is a SSR (Special Service Request)?
The three Travelport GDS core systems
What are Apollo, Worldspan and Galileo
This member of the SLT said if they weren't working at Travelport they would be 'running a jet ski rental company on an island somewhere'
Who is Greg Webb
Chief Executive Officer
The industry was once seen as a retailing pioneer — This item was the first one to be sold online.
What are Flight Tickets
The Travelport Data Center can be found in this city
Where is Atlanta, US
A common syntax that is used by Product Owners when writing Acceptance Criteria in a User Story
What is Gherkin?
An invaluable skill for a Product Owner is supported by tools like Teams, Webex, Email, AND JIRA
What is Collaboration?
This is placed as a segment in a booking when there is a lack of continuity between the arrival of one segment and the departure of the next. (e.g., DEN to LAX - outbound and SFO to DEN - inbound)
What is ARNK (Arrival Unknown)?
Name one of two capital investment groups who own Travelport
Who are Sirius Capital Group and Evergreen Coast Capital
This member of the SLT joined Travelport's predecessor, Worldspan, in 1990.
Who is Peg Cassidy
Executive VP and General Counsel