Internet
How much does a Modem cost?
FREE
What are the six TV packages we offer?
TV Select
TV Select Signature
Tv Select Plus
Mi Plan Latino
Tv Choice 15
Tv Essentials
What is standard rate for voice?
$19.99
How many Mobile Plans do we offer? Name Them...
3 Plans
By the Gig
Unlimited
Unlimited Plus
Charter Communications, Inc. was founded in what year?
1993
What is the upload and download speed of Spectrum Internet Ultra?
1000x35 Mbps
What channels were added to TV Select Plus that TV Select Signature does not have?
Regional Sports Networks
How much is a Battery Backup?
One time charge of $60
How many months is a mobile device payment plan?
36 Months
Are upload and download speeds guaranteed?
Speeds are dependent upon the level of service subscribed to and may be affected by many factors, including your equipment, traffic, and the specific site that you are visiting. Actual speeds may vary and are not guaranteed.
Name all of our internet packages.
Spectrum Internet Assist (SIA)
Internet 100
Spectrum Internet
Spectrum Internet Ultra
Spectrum Internet Gig
How much is Mi Plan Latino in Year 2?
$44.99
Where can Voice-Only Service be sold?
South Carolina
How much is the Smartwatch Activation Fee?
Free
What TV devices do we offer?
HD Receiver
DVR
Apple TV
Xumo Stream Box
What is standard rate for Spectrum Internet?
$79.99 w/ Auto Pay Discount
$84.99 w/o Discount
Cloud DVR can be used for what services?
TV Essentials
TV Choice
How many lines of voice can there be on one account?
2 lines
How much is the Unlimited Plan as Standalone?
$39.99/month Standalone
We should always promote what install type?
SIK Home ship
What are 5 of the 6 Internet features?
No Data caps
Free Modem
Free Security Suite
Up to five email accounts with 5GB of storage per mailbox
Access to Wifi via Access Point
Advanced WiFi (AW)
Name 8 of the 11 Premium Add ons
AMC+
Entertainment View
Sports view
Latino View
Max (Including HBO)
Showtime, Cinemax
MGM+
TMC
Starz (Including Starz Encore)
Fox Soccer Plus
What are 10 of our 28 Voice Features?
Block Unwanted Callers
Do Not Disturb
3-Way Calling
411 Spectrum Help
Accept Selected Callers
Block 3rd Party Charges
Block 900/976 Calls
Block Anonymous Calls
Block Collect Calls
Block International Calls
Block Outbound Caller ID
Call Guard
Call Waiting
Call Waiting with Caller ID
Caller ID
Caller ID on TV (w/digital TV)
Enhanced 911
Forward All Calls
Forward Calls When Busy
Forward Calls When No Answer
Forward Selected Calls
Readable Voicemail
Return Call
Setup Backup Phone
Simultaneous Ring
Speed Dial
Trace Call
VIP Ring
After how many gig's of Data usage does unlimited plus slow down.
50 GB
Charters Mission is: To integrate the highest quality service with clearly superior entertainment and communications products that consistently exceed the expectations of our growing customer base. What are Charters Values?
Be an expert in your field
Work with integrity and promote teamwork
Earn the respect of your co-workers and the trust of our customers
Pursue growth and learning