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Bonus Questions
100
What is the Individual Ext? 

88103

100

What is the Self-Funded Ext?

88105

100

What is the FEHB Ext?

88105

100

What is the Large Employer Ext?

88103

100

How long is Basic Training?

5 Weeks

200

A member wants to sign up with an individual plan. Should the member sign up through SelectHealth, their Employer, or FFM?

SelectHealth

200

True or False: Self-Funded employers can create their own benefits for their employees since the employer will pay the claims. 

True

200

Name the 3 different government plans. 

FEHB, Medicare, & Medicaid

200

When an employer has more than 50 employees, are they considered FEHB or Large Employer Plans?

Large Employer

200

How many minutes can you clock in before your shift starts?

5 minutes (7:55am)

300

For Small Employer plan, how many employees full-time employees must they have?

2 - 50 full-time employees

300

Who can qualify for a Medicare plan?

65 or older, in End Stage Renal Disease (ESRD), or on disability

300

SelectHealth's Medicare plan is called ....

Advantage

300

SelectHealth's Medicaid plan is called ....

Community Care
300

True or False: It is an expectation to have your camera on while in training. 

True!

400

What does CHIP stand for?

Children's Health Insurance Program

400

Name one of the dental plans Select Health offers

Classic

Prime

Fundamental

Advantage

Delta Dental

400

Is the Share network considered HMO, POS, or PPO?

HMO

400

Is the Care network considered HMO, POS, or PPO?

HMO, POS, & PPO

400

Explain how to log into EMC

Click "log in" and enter in your agent ID

500

What's the definition of a HMO plan?

HMO plans limit coverage to care for providers who are contracted on the member's network. If the provider is not contracted on their network the services will not be covered.

500

What is the definition of a POS plan?

POS plans allow the member to choose whether to receive services from an in-network or out-of-network provider. However, out-of-network services are usually at a higher cost to the member.

500

What's the definition of a PPO plan?

PPO plans allow members to see both in-network and out-of-network providers and coverage will remain the same. 

500

A member has Delta Dental as their dental insurance. Can Advocates find Delta Dental providers?

No, Advocate needs to transfer the member to Delta Dental to find providers.

500

Name one of the Intermountain Values

Integrity, Trust, Excellence, Accountability, and Mutual Respect.