Communication and Etiquette
In the Workplace
Network and Management
Miscellaneous
100

When you keep private information safe, you are showing this.

What is Confidentiality?
100

This is the key differences between soft and hard skills.

What is technical and measurable versus interpersonal and behavioral?

100

This professional networking platform is used to connect with recruiters and grow your career brand.

What is LinkedIn?

100

This psychological term refers to the tendency to seek information that supports what you already believe.

What is confirmation bias?

200

Making good eye contact, nodding, and listening carefully are all part of this communication skill.

What is active listening?

200

Using data to guide business decisions.

What is Analysis? (Data Analysis)

200

This is the expanded version of the acronym "SMART" in goal setting.

What is Specific, Measurable, Achievable, Relevant, and Timely?

200

This programming language is named after a comedy group.

What is Python?

300

Repeating the listener's message in your own words to confirm understanding is this active listening technique.

What is paraphrasing?

300

This model is helpful for giving good constructive feedback.

What is the "SBI" model? (Situation, Behavior, Impact)

300

This strategy involves connecting people who have mutual contacts to expand your network.

What is second-degree networking.

300

This word refers to both a type of fast dance and a structure that supports a bridge.

What is a jig?

400

Following up with a new contact within this time frame helps maintain a professional connection.

What is 24-48 hours?

400

Behavior that unintentionally offends or excludes someone in the workplace.

What is microaggression? 

400

This principle is also known as the 80/20 rule where 80% of results come from 20% of efforts.

What is the Pareto Principle?

400

This philosopher wrote “The unexamined life is not worth living.”

Who is Socrates?

500

The idea that only about 7% of a message comes from words; the rest comes from tone and body language.

What is the 7-38-55 rule of communication?

500

Coined by author Stephen Covey, this method categorizes tasks by urgency and importance.

What is the Eisenhower Matrix?

500

This networking strategy involves asking for advice rather than directly asking for a job.

What is informational interviewing?

500

In psychology, this part of the brain is primarily responsible for forming long-term memories.

What is the hippocampus?