CONFLICT
Nurse to Nurse conflict is an example of
What is interpersonal conflict?
Formative, Adjourning, Engaging, and Active are stages of
What is Group Development?
The persistence of intense grief symptoms for a prolonged duration, long after the initial loss.
What is Chronic Grief?
Each party gives a little and gains a little
What is Compromise?
a communication style from a health care provider that can create hostility, anxiety, or dislike
What is Aggressive Communication?
an internal struggle within an individual, stemming from ones own conflicting thoughts, goals, values, or desires
What is Intrapersonal Conflict?
During this phase a supportive group climate characterized by dependable fellowship and purpose. Group members feel "safe"
What is the Norming Phase?
an intense expression of grief, which lasts significantly longer and is emotionally incapacitating
What is Complicated grieving?
This approach involves directly confronting the issue, acknowledging our feelings, and using open communication
What is Collaboration?
“Before moving on, I would like to go over with you what I think we’ve accomplished thus far.”
What is summarizing?
Open, obvious, and directly expressed disagreement or antagonism.
What is Overt Conflict?
Most of a group’s work gets accomplished in this phase
What is the performing phase?
What is Normal (Uncomplicated) Grief?
This conflict management style is characterized by aggression and lack of compromise.
What is Competition?
agrees with contributions of other group members; is warm, friendly, and responsive to other group members.
What is Encouraging?
Feeling conflicted when a personal emergency, like a sick child at home, clashes with the professional obligation to be present at work.
What is Intrapersonal Conflict
A brainstorming discussion in which members generate alternative concerns that the group might persue.
What is storming?
A person thinking about their own death can experience this
What is Anticipatory Grief?
This style is appropriate when the cost of addressing the conflict is higher than the benefit of resolution.
What is Avoidance?
Attempts to reconcile disagreements; helps members reduce conflict and explore differences in a constructive manner.
What is Harmonizing?
Behavioural manifestations might include a reduced effort by the person to engage in self-care; frequent misinterpretation of your words; and behaviours that are out of character for the person, such as excessive anger
What is Covert Conflict
characterized by reviewing what was accomplished, reflecting on the meaning of the group’s work together, creating deliverables, and making plans to move on in different directions.
What is the adjourning phase
Providing EOL care to multiple people can lead to compassion fatigue, burnout, and moral distress.
What is disenfranchised grieving?
During this style of conflict management: We surrender our own needs in a desire to smooth over the conflict.
What is Accommodation ?
Admits mistakes; offers a concession when appropriate; modifies position in the interest of group cohesion
What is Compromising?