Business Etiquette
Name 1 key area in Business Etiquette:
Professionalism and Building relationships
Communication
Cultural sensitivity
Personal brand
What is communication:
The transmission of a message from the sender to the receiver
What type of distractions are thoughts and emotions:
Internal
Name 2 things that make a meeting effective:
Keeping on Track
Follow Agreed upon rules
Have everyone participate
Don’t interrupt
Don’t go on your phone
End the meeting with a deadline where you will meet base again
The sender and receiver are part of what process:
The communication process
What is the habit called where you do many things at the same time:
Multitasking
Whats an example of bad work attire working in a professional environment:
Cut off T-Shirts/Crop top
Jorts/shorts that show too much
Clothes that show exposed Tattoos
Baseball hat
Muddy Boots/non professional shoes
Etc.
What form of communication technology was made popular during the COVID pandemic
Video calling
What type of barriers is any human or technologies interventions between the sender and the receiver
Filters
How can you effectively communicate over the phone.
be respectful
don’t sound monotone with your voice
convey a professional yet positive attitude
end the call with courtesy/clarity
What are technology ethics:
Ethical thinking applied to the use of technology
What type of distractions is an uncomfortable meeting room:
External
Name all 4 key points of business etiquette:
Professionalism and building relationships
Effective communication
Cultural sensitivity
Personal brand
Why is communication important for businesses?
It helps them set and reach organized goals
What may cancel a failure in your delivering of a message
Channel breakdowns