Professional Clothing & Appearance
First Impressions
Professional Communication
100

What are the three fail-proof colors for professional dress?

Black, navy, and white

100

The way a person communicates feelings or attitudes through facial expressions, gestures, and body movements.

Body language

100

Being on time and showing respect for other people's schedules demonstrates this quality.

Punctuality

200

How long should a professional skirt or dress be?

At or below the knee  

200

The tendency to assign people to certain categories or roles based on assumptions about their traits or abilities.

Stereotyping 

200

This form of body language involves looking directly at another person to show attention and interest.


Eye contact 

300

What type of shoes are recommended for interviews?


High heels with 1–3-inch heel or closed toe dress shoes (flats)

300

What is typecasting?

The practice of repeatedly assigning actors to the same types of roles based on their appearance or personality.

300

What are filler words?

Words such as "um," "like," and "uh" that can make communication seem less professional

400

What kind of accessories could be worn for professional dress?

1 inch in size, dainty, minimalistic, 

400

What is anchoring?

Anchoring is a cognitive bias where people rely heavily on their first impression when making future judgments.

400

What's a trick to avoid forgetting someone's name if you've just met them?

Repeating their name back to them. Ex. When they say "Hi. I'm Jamie", you respond "Hi Jamie, it's nice to meet you".

500

The top three important elements of a professional outfit are...

Clean, wrinkle-free, well-fitted

500

How quickly can someone form a first impression?

Studies show people can form a first impression in about one-tenth of a second.

500

Name three things you should avoid when speaking with someone professionally?

Showing up late, forgetting names, using filler words, interrupting, avoiding eye contact, talking only about yourself, answering your phone, complaining too much, telling long stories, and not asking questions.