Emails
Resumes
Cover Letters
Job Posting
Address an Envelope
100

What is the most important element of a professional email subject line?
a) Using all caps to get attention
b) A clear, concise summary of the email’s content
c) A friendly greeting like "Hey!"
d) Leaving it blank to save time

b) A clear, concise summary of the email’s content

100
  1. The primary purpose of a resume is to:
    a) List every job you’ve ever had since childhood
    b) Get you an interview
    c) Describe your personality in detail
    d) Show off your graphic design skills

Get you an interview

100
  1. A cover letter should be:
    a) A word-for-word copy of your resume
    b) A personalized letter explaining why you are a good fit for a specific role
    c) At least three pages long
    d) Sent as a physical letter only

b) A personalized letter explaining why you are a good fit for a specific role

100
  1. What are "Keywords" in a job posting?
    a) Words that are hard to spell
    b) Specific skills or requirements that an employer looks for in a resume
    c) The company's slogan
    d) The name of the hiring manager

b) Specific skills or requirements that an employer looks for in a resume

100

Where does the Return Address go on an envelope?
a) Top left corner
b) Bottom right corner
c) The very center
d) On the back only

a) Top left corner

200

When emailing someone for the first time, the appropriate greeting is:
a) "To whom it may concern"
b) "Hey [Name]"
c) "Dear Mr./Ms. [Last Name]"
d) No greeting is needed

c) "Dear Mr./Ms. [Last Name]"

200
  1. True or False: You should always include your GPA on your resume, even if you graduated ten years ago.

    1. True

    2. False

False (Typically left out after several years)

200
  1. How should you address a cover letter if you don't know the hiring manager's name?
    a) "To Whom It May Concern" or "Dear Hiring Manager"
    b) "Dear Boss"
    c) "Hello"
    d) Leave the greeting out

a) "To Whom It May Concern" or "Dear Hiring Manager"

200

When reading a job posting, "Qualifications" usually refer to:
a) Things you will learn on the job
b) Benefits the company offers
c) The minimum requirements (education, experience) needed to apply
d) The physical location of the office

The minimum requirements (education, experience) needed to apply

200

Where does the Recipient’s Address go on an envelope?
a) Top left corner
b) Center of the envelope
c) Top right corner
d) Bottom left corner

b) Center of the envelope

300
  1. A professional email signature should always include:
    a) Your favorite quote
    b) Your full name and contact information
    c) A list of your hobbies
    d) Your social media handles (unless professional)

b) Your full name and contact information

300
  1. What are "Action Verbs" in the context of a resume?
    a) Verbs that describe your hobbies
    b) Words like "Responsible for" or "Helped with"
    c) Strong words like "Developed," "Managed," or "Coordinated"
    d) Verbs written in the future tense

c) Strong words like "Developed," "Managed," or "Coordinated"

300
  1. The "Call to Action" in a cover letter usually happens in:
    a) The first paragraph
    b) The middle paragraph
    c) The closing paragraph
    d) The header

The closing paragraph

300

Which section of a job posting describes the day-to-day tasks you would perform if hired?
A. Qualifications
B. Responsibilities
C. Benefits
D. Introduction

B. Responsibilities

300

Where should the stamp be placed?
a) Top left
b) Bottom right
c) Top right
d) Back of the envelope

c) Top right

400
  1. Which of the following is considered "shouting" in an email?
    a) Using bold text
    b) Using ALL CAPS
    c) Using bullet points
    d) Using a blue font

b) Using ALL CAPS

400
  1. A standard resume for a student or entry-level professional should be:
    a) 1 page
    b) 3 pages
    c) As long as it takes to list everything
    d) Half a page

a) 1 page

400
  1. Which of the following options is an example of a HARD SKILL?

    1. Leadership

    2. Data analysis

    3. Adaptability

    4. Collaboration

Data analysis

400

If a job posting lists a skill under "Preferred Qualifications," what does that mean for an applicant?
A. You must have this skill to be considered for the job.
B. You will be fired if you don't learn this skill in the first week.
C. It is a "nice-to-have" bonus skill that can help you stand out.
D. It is a skill you should never mention in your interview.

C. It is a "nice-to-have" bonus skill that can help you stand out. ✅

400

Correct this Address Format: (Identify what is wrong or missing)

John Smith
123 Maple Street
Madison

John Smith

123 Maple Street, 

Madison, WI. 53704

500

Scenario: You are writing an email to a professor to ask for a letter of recommendation. Write an effective Subject Line for this email.

Letter of Recommendation Request- NAME

500

Which of the following is an "optional" section on a standard student resume?

  • A) Education
  • B) Contact Information
  • C) Hobbies & Interests
  • D) Professional Experience

C. While helpful for showing personality, hobbies are considered an optional section. 

500
  1. Which description best defines SOFT SKILLS?

    1. Skills that an employee acquires only after staying at one job for longer than 6 months

    2. Interpersonal people skills that can be used in every job

    3. The ability to write a strong resume and cover letter

    4. Job-specific skills and knowledge required to perform a task

Interpersonal people skills that can be used in every job

500

When a job posting mentions "Soft Skills," what are they referring to?
A. Technical abilities like coding or operating heavy machinery.
B. Certifications and college degrees.
C. People skills and behaviors, like teamwork and communication.
D. The physical requirements of the job, like lifting boxes.

C. People skills and behaviors, like teamwork and communication. Soft skills are social and interpersonal abilities—such as communication, organization, and teamwork—that are useful in almost every workplace.

500

What is the correct order for the last line of a mailing address?

  • A) State, City, ZIP Code
  • B) ZIP Code, City, State
  • C) City, State Abbreviation, ZIP Code
  • D) Street Address, City, State


C) City, State Abbreviation, ZIP Code. For example: Chicago, IL 60601