Email
Is this message professional or unprofessional? "Hey what’s up? I need that info fast!"
What is unprofessional? (too casual and demanding)
How should you greet your manager in a professional work chat?
A) “Yo boss, what’s poppin’?”
B) “Heyyyy!!!”
C) “Good morning, [Manager’s Name].”
D) “Sup chief?”
What is "C) “Good morning, [Manager’s Name].”?
What type of content should you avoid posting on a public social media profile?
What is "Inappropriate language, offensive jokes, or personal complaints about school or work"?
What’s one thing you should always include at the start of a professional email?
What is a "greeting"?
When sending a message about an application, what key detail should you include?
A: Your full name and what you're applying for.
B: Your first name only. They know who you are.
C: A cute emoji or graphic with no other information.
What is "A: Your full name and what you're applying for."?
Why is this email unprofessional?
"need help. send answers if u can thx"
What is no greeting? (or poor grammar, not clear or not respectful)
What should you avoid sending in a work chat?
A) Clear and concise messages
B) Emoji that add tone
C) Memes of cats doing office work
D) Questions about deadlines
What is "C) Memes of cats doing office work"?
If you want to look professional on LinkedIn or a job-related platform, what kind of photo should you use?
A Your gaming avatar
B Clear, friendly headshot where you are dressed appropriately
C Picture of you at a party with a drink in your hand
What is "clear, friendly headshot where you are dressed appropriately"?
What kind of language should you avoid in professional communication?
A) Polite and clear
B) Slang and emojis
C) Formal and respectful
D) Direct but kind
What is "Slang and emojis"?
What does using complete sentences and punctuation in a chat show about you?
A: That you're a Hufflepuff.
B: That you're trying too hard.
C: That you're serious, respectful, and ready for adult-level communication.
D: That you are bored.
What is "C: That you're serious, respectful, and ready for adult-level communication."?
Which is the best sign-off for emailing a college admissions representative?
A) Peace ✌️
B) Bye
C) Sincerely, Mia Torres
D) Thx!!
What is "Sincerely, Mia Torres"?
You didn’t understand a task your coworker assigned. What’s the best way to ask for clarification?
A) “WTF does this even mean??”
B) “Can you please explain this task a bit more? Thanks!”
C) “This task is confusing AF.”
D) “Figure it out yourself, lol.”
What is "B) “Can you please explain this task a bit more? Thanks!”?
True or False: Deleting a post means no one can ever see it again.
What is "False – Someone could have taken a screenshot or seen it before you deleted it."
When should you wait to reply to an email?
What is "when angry"?
What should you never use in a professional message?
A) ALL CAPS and 17 exclamation points!!!!!!!
B) Polite tone
C) Full sentences
D) Proper grammar
What is "A) ALL CAPS and 17 exclamation points!!!!!!!"?
Name one of three things every professional email should include.
What is "Greeting"? (or clear purpose, closing/signature)
You need a quick answer from a busy teammate. What’s the best way to ask?
A) “HEY!!! ANSWER ME NOW!!!”
B) “Hi, when you have a moment, could you help me with this?”
C) “Yo, drop what you’re doing.”
D) “U up? Need help.”
What is "B) “Hi, when you have a moment, could you help me with this?”
What should you do before commenting on someone’s post professionally?
A: Nothing, simply post and move on.
B: Decide if you have time to come back and argue if anyone disagrees with you.
C: Think about your tone, stay respectful, and ask if the comment adds value.
What is "C: Think about your tone, stay respectful, and ask if the comment adds value."?
Why is proofreading important before you send a message?
What is "It helps avoid typos, unclear messages, and unintentional tone mistakes"?
What’s the most professional way to respond to feedback you don’t agree with?
A) “Nah, you’re wrong.”
B) “Whatever 🤷”
C) “Thank you for the feedback — I’ll review and follow up if I have questions.”
D) “This is garbage. Fix it.”
What is "C) “Thank you for the feedback — I’ll review and follow up if I have questions.”?
You’re emailing your principal about volunteering at an event. Which greeting is most professional?
A) Hey there
B) Yo Mr. T
C) Dear Mr. Thompson
D) What’s up
What is "Dear Mr. Thompson"?
You realize you made a mistake in a work chat message. What should you do?
A) Pretend it never happened
B) Apologize and correct it quickly
C) Send a funny GIF to distract everyone
D) Blame it on autocorrect
What is "B) Apologize and correct it quickly"?
Why is it important to check your privacy settings on apps like Instagram, TikTok, or X (Twitter)?
A: To make sure your mom doesn't see what you are up to.
B: To control who sees your content and protect your online reputation.
C: It isn't important.
What is "B: To control who sees your content and protect your online reputation."?
What’s a disrespectful way to end a professional message or email?
A) Sincerely, [Your Name]
B) Regards, [Your Name]
C) Thanks, [Your Name]
D) Peace out
What is "Peace out"?
You’re messaging a job manager and need help. What’s the most professional way to ask?
A) “Heeeeelp meeeee 😭😭😭”
B) “Hi, I had a question about the schedule. Could you clarify when I start on Friday?”
C) “Y’all never answer 🙄”
D) “Guess I’ll just figure it out myself smh”
What is "B) “Hi, I had a question about the schedule. Could you clarify when I start on Friday?”