Behavior Styles
What behavior style gets off topic?
Social Submissive
Are you going to the football game Friday? (what kind of question)
Close ended
#omw #running late #brb!!
Unprofessional
Conflict will go away if ignored.
False
What behavior style is defensive?
Aggressive
Offering to help a coworker is what kind of skill?
Soft skills
Ms. Lemon I'll be there in 10 minutes.
Professional
The Involver's tone of voice is confident and calm.
True
What behavior style is respectful?
What is Involver
Using a new software program for a job is what kind of skill?
Technical Skills
How would you best discuss an issue with a team member?
Face to Face
Sara presents her approach to completing the project. Brenda states: “This is one the dumbest ideas I’ve ever heard '' In the above situation, what style of behavior was Brenda demonstrating?
Aggressive
What behavior style is silent yet resentful?
Quiet Submissive
What shows active listening in a face to face conversation?
Good eye contact
When trying to obtain more information from your Quiet Submissive friend, which kind of questions would be best to use?
Close ended questions
The best way to deal with conflict is to:
Resolve the conflict
Listening to a friend is what kind of skill?
Interpersonal Skills
Going to a game late because your boss asked you to stay over shows what?
Flexibility and Adaptability
Which form of communication has the best chance of 100% of the actual message being understood by the receiver?
Face to Face
During a disagreement the team leader kept looking at her watch, how does this cross the line of respect?
Body Language