COMMUNICATION PROCESS
TYPES OF COMMUNICATION
MESSAGE PURPOSE & STRATEGY
PROFESSIONAL CONDUCT
BARRIERS & MEANING
100

A YouTuber plans a video explaining how to study for finals. Before filming, they decide how to explain ideas clearly to younger viewers.

What is encoding?

100

Two teammates quietly plan strategy during a basketball timeout.

What is interpersonal communication?

100

A science article explains how volcanoes erupt without telling readers what to do.

What is inform?

100

A guest thanks a host and follows expected manners during a formal event.

What is etiquette?

100

A speaker’s tone makes a comment sound sarcastic instead of serious.

What is paralanguage?  

200

A city sends emergency alerts through text messages instead of social media so residents see them immediately.

What is the channel?

200

A student jokes with friends using slang in a group chat.

What is informal communication?

200

A coach explains step-by-step how to run a new play during practice.

What is instruct?

200

A company consistently communicates honestly and earns public trust over time.

What is goodwill?

200

A message becomes unclear because the sender uses poor grammar and spelling.

What is a sending barrier?

300

A podcast host receives listener comments asking for clarification after an episode caused confusion.

What is feedback?

300

A school board member speaks to hundreds of parents at a district meeting.


What is public communication?

300

A campaign video explains why voting matters and urges people to participate.


What is persuade?

300

Two coworkers maintain appropriate distance while discussing a disagreement.

What is personal space?

300

A listener misunderstands instructions because they are distracted and not fully listening.

What is a receiving barrier?

400

An audience hears a speech but walks away with a different meaning than the speaker intended.

What is decoding?

400

An employee emails their supervisor using respectful language and clear structure.

What is professional communication?

400

A speaker carefully selects language to shape how an audience feels about an issue.

What is rhetoric?

400

An employee follows workplace rules when escalating a concern to management.

What is protocol?

400

A message is misunderstood even though it was delivered clearly and on time.

What is decoding?

500

A nonprofit creates a message, sends it successfully, receives responses, and adjusts future messaging based on those reactions.

What is the communication process?

500

A legal notice follows strict formatting, tone, and wording requirements.

What is formal communication?

500

The same announcement feels helpful to adults but controlling to teenagers.

What is context?

500

A presenter relies on posture, facial expression, and gestures to communicate meaning.

What is nonverbal communication?

500

A message works in a casual setting but fails in a professional one without changing wording.

What is context?