What is pitch and how does it affect communication?
Pitch is the highness or lowness of sound, and it affects the emotional tone of a message.
Name four characteristics of a positive professional image.
Confidence, poise, assertiveness, and immediacy
What is body talk in nonverbal communication?
Body talk refers to the visual messages we send through our physical presence.
Name one nonverbal cue that can affect professional image.
Eye contact
What is kinesics?
Kinesics is the use of body movement in communication.
What are two effects of using a high pitch in speech?
High pitch can indicate excitement or tension.
What is immediacy in communication?
Immediacy is being present and responsive during interactions. Being friendly and making someone or an issue feel important.
Which posture communicates confidence?
A straight, relaxed posture signals confidence and purpose.
How can laughter function as a nonverbal cue?
Laughter can convey humor, friendliness, or sarcasm depending on the context.
Why is eye communication important in professional settings?
Eye contact signals honesty and credibility.
What is vocal inflection, and why is it important?
Vocal inflection is the variation in pitch, adding variety and emotion to speech, preventing monotony.
How does a confident person project confidence in a presentation?
They speak clearly, make eye contact, and handle questions effectively.
How can grooming affect others' perceptions of you?
Good grooming shows you take pride in your appearance, which influences how responsible or conscientious you appear.
What can silence communicate in a conversation?
Silence can show respect, consideration, or apathy depending on the context.
How can muscle tension affect how someone is perceived?
Tense muscles may indicate stress, while relaxed muscles suggest confidence.
How does volume influence how a speaker is perceived?
Loud speakers may be seen as overbearing, while soft speakers may be seen as lacking confidence.
Describe assertiveness and how it differs from aggression.
Assertiveness is expressing thoughts respectfully without imposing them on others.
What role do gestures play in communication?
Gestures can reinforce messages or substitute for speech, adding clarity or confusion to communication.
How does tone of voice influence a speaker's message?
Tone affects whether the speaker is perceived as pleasant or unpleasant.
What can fidgeting during a conversation suggest?
Fidgeting can signal nervousness or impatience.
What is the role of pauses and silence in communication?
Pauses and silence can provoke thought, emphasize points, and create dramatic effects.
How does poise help in a high-pressure situation?
Poise allows individuals to remain calm and composed, helping them manage stress effectively.
How can movement be interpreted in communication?
The way a person moves can signal confidence, aggression, or hesitation.
What does the rate and tempo of speech communicate?
A fast tempo can convey urgency or anxiety, while a slow tempo may indicate calmness or boredom.
How does posture influence the way your clothes fit and how you are perceived?
Good posture makes clothes fit better and gives an impression of confidence and poise.