Time Management in Clinical Settings
Planning tasks in advance to use time efficiently during a shift
scheduling
Recording patient information accurately in medical records
documentation
A disagreement or tension between a healthcare provider and a patient
conflict
Communication that uses body language, facial expressions, and gestures
nonverbal communication
Acting responsibly and respectfully in a healthcare setting
professionalism
Deciding which patient tasks should be completed first based on urgency
prioritization
Charting that is clear, accurate, and completed promptly
timely documentation
Remaining calm and respectful when a patient is upset
professionalism
Explaining health information in simple terms so patients can understand
patient education
Protecting patient privacy and personal information
confidentiality
Completing tasks within the expected timeframe while maintaining quality care
efficiency
Using facts and observations rather than personal opinions when charting
objective documentation
Listening carefully to a patient’s concerns without interrupting
active listening
Repeating information back to confirm understanding
clarification
Following moral and ethical principles in healthcare practice
ethics
Doing more than one appropriate task at a time in a clinical environment
multitasking
An important reason why accurate documentation matters in healthcare
patient safety
Showing understanding of a patient’s feelings and perspective
empathy
A structured communication method used in healthcare teams
SBAR
Taking responsibility for one’s actions and decisions
accountability
Breaking large tasks into smaller, manageable steps or assigning tasks
delegation
A commonly used format for clinical notes
SOAP notes
Working with a patient to find a solution that addresses concerns
problem-solving
Adjusting communication based on a patient’s culture or background
cultural competence
Recognizing personal limits and asking for help when needed
self-awareness