professionalism

Professional Non-Verbal Skills

100

It is important, this is firm but not excruciating

Handshake

200

It is important to make this and keep this, so that others know you are interested, paying attention and awake!

Eye Contact

300

With out saying a word, these can portray anger, confusion, guilt, surprise, exhaustion, fear and disapproval (in addition to many other feelings); and can be perceived incorrectly if not mentioned.

Facial Expressions

400

Slouching in your chair at meetings, walking back to your office with your head hanging down, and standing with your arms crossed when talking to your coworker are all examples of bad _____ _____.

Body Language

500

Your employee is asking you questions, your mind wonders to what your next meeting is about...a few seconds later you notice she is waiting for a response. You should have _____

Listened

Unprofessional Behaviors that start with the letter "s"

100

Jill's boss sent her an email on Monday morning asking her to complete a project by Wednesday evening. Jill ignored the email until Thursday and didn't complete the email until Friday. Jill was too _____ __ _____.

Slow to respond.

200

Jill was short on cash and her car needed gas. She figured much of the gas was used on driving to and from work anyway so she used the company credit card and thought no one would notice. She didn't realize this was considered _____.

Stealing

300

Jill made an error in a report, her boss calls her in to the office to tell her how she can avoid the mistake in the future. Jill goes back to her office and cries. Jill is overly ___.

Sensitive

400

Jill is becoming lazy and even sleeping at her desk at times. She does't respond to emails and complains about work she is responsible for doing. Jill has become a ____.

Slacker

500

During a meeting Jill doesnt agree wit her co-worker on a decision-she apologizes and then gives her point of view. Later Jill needs to give her employee some negative feedback. Jill starts by apologizing before she starts the critique. Jill needs to stop ____ ____.

Saying Sorry

Things YOU Should Make Professional Today!

100

This is seen on your resume, applications and used in electronic communication. [e-mail] is a bad example of this.

Email Address

200

Employers can search this during the hiring process looking for red flags. It is important for you to keep it perfectly clean or perfectly private. You can also use it to your branding benefit if done correctly.

Social Media

300

This could give a good or bad first impression of your professionalism. Future employers may hear it when they give you a call.

Voicemail Greeting

400

Having this sets you apart from other students. It gives you the opportunity to list your name, contact information, and title for everyone to see in your emails.

email signature

500

This social media site is made for networking. If use properly it could get you that first job!

LinkedIn

What Sally SHOULD have done

100

Sally was in a brainstorming session but didnt think the group was coming up with good ideas. She stood up and said "you are all useless" and walked out. Sally should have been more ____.

Respectful/ Considerate

200

Sally was asked to attend an event of a client's over the weekend. She showed up in a ball gown...everyone else was wearing suits. She should have ___.

Checked the dress code.

300

Sally's boss asked her to attend a mandatory meeting with all the Vice Presidents of the company at 9am. Sally arrived at 9:12 am. She should have been more____.

Punctual /timely

400

Sally's coworker asked Sally for feedback on a project. Sally knew the project had errors the boss wouldn't approve but she felt bad to tell her coworker about the mistakes. Sally should have been ____.

Honest

500

On Friday a few employees were gathered around the vending machine gossiping about fellow employee Maria and why she didn't deserve the raise she received. Sally jumped into the conversation and told the group she had heard from Tom that Maria threatened to quit if she didn't get the raise. Sally should have just ____.

Avoided the gossip/ stayed out of the conversation

Misc.

100

Greek God of Music

What is Apollo?

200

The Third Planet from the sun

What is Earth?

300

This sport has been played on the moon

What is golf?

400

Canada's National Sport

What is Lacrosse?

500

“For every action, there is an equal and opposite reaction.” Which of Newton’s Laws states this?

What is Newton's 3rd law of motion?