Workplace Behavior
Communication Skills
Appearance & Etiquette
Ethics & Integrity
Teamwork & Attitude
100

This term refers to arriving on time and meeting deadlines consistently.

What is punctuality?

100

This type of communication includes emails, memos, and reports.

 What is written communication?

100

This phrase refers to appropriate clothing for the workplace.

What is professional attire?

100

Being honest and having strong moral principles is called this.

What is integrity?

100

Working well with others toward a shared goal is called this.

What is teamwork?

200

This behavior includes listening without interrupting and valuing others’ opinions.

What is respect?

200

Making eye contact and nodding are part of this skill.

What is active listening?

200

Saying “please” and “thank you” demonstrates this.

What are good manners?

200

Taking responsibility for mistakes shows this quality.

What is accountability?

200

Offering help to coworkers demonstrates this trait.

What is cooperation?

300

Using polite language and tone, even during disagreements, shows this trait.

What is professionalism?

300

Using clear, respectful language with coworkers is an example of this.

What is professional communication?

300

This term describes behavior that follows workplace norms and rules.

What is proper etiquette?

300

Sharing confidential information violates this.

What is professional ethics?

300

Being open to feedback shows a positive what?


What is attitude?

400

Checking personal social media during meetings is often considered this.

What is unprofessional behavior?

400

Sending an email without proofreading may cause this.

What are misunderstandings?

400

Ignoring dress codes can negatively impact this.

What is your professional image?

400

Doing the right thing even when no one is watching demonstrates this.

What is ethical behavior?

400

Complaining excessively can damage this.

What is workplace morale?

500

The ability to stay calm and courteous under pressure demonstrates this.

What is emotional control?

500

Adjusting your message based on your audience shows this advanced skill.

What is effective communication?

500

This concept combines appearance, behavior, and attitude.

What is professional presence?

500

Avoiding favoritism and treating everyone fairly shows this. 


What is fairness?

500

Supporting team success over personal credit reflects this.

What is professionalism?