Etiquette
Qualities of Profesionalism
When & Where unprofessionalism happens.
100

Thanks for calling The Escape Game Nashville, this is Jason, how can I help you?

What is phone etiquette?

100

I _______ to others more than I speak to others.

What is listen?

100

While running a game, you mumble to yourself how much you dislike the attitude of one of the guests.

What is the control room?

200

Black Nikes & a name tag.

What is attire etiquette?

200

I have an upbeat personality & vocally identify the great parts of every shift I'm on.

What is being positive?

200

A guest talks to you about their crazy night out planned out for downtown. You follow up their story with an even crazier night out you just had downtown.

What is the lobby?

300

Responds in a timely fashion & avoids using all caps.

What is email etiquette?

300

I treat my best friends at work the same as the employees I don't know as well.

What is respect?

300

While touching up the bookshelf with wood glue, you mention to the GQM if only a certain game guide ran the games with more focus, this wouldn't happen as often.

What is The Heist?

400

Before your meeting, check the area in camera range for inappropriate or overly personal items.

What is online meetings etiquette?

400

You work hard when no one is watching.

What is integrity?

400

When grabbing apparel, a few t-shirts fall onto the ground. Instead of folding them and putting them back in size order you quickly throw them back on the shelf.

What is the apparel area?

500

70% of the time.

What is eye contact etiquette?

500

You show up before your shift begins & cover shifts when others call out.

What is reliability?

500

You stop to check the Gram.

*Trick Question* - What is every area of the building?