Dressing Appropriately
Please name 3 specific clothing items considered as professional dress for PromiseCorps Members.
What is a PromiseCorps shirt, khakis, black pants.
You have a meeting with a community partner scheduled for 10:00 am. You’ve spoken to the receptionist and you have been waiting outside the partner’s office for a while and it is now 10:05. You want to make sure the person knows you’re there. You:
(A). Peek your head in the doorway and say “Excuse me”
(B). Stand near the door where your colleague will see you
(C). Continue to sit and wait
(D). Enter the office confidently, introduce yourself and remind them you have a 10:00 am meeting.
What is (C). Continue to sit and wait?
When dealing with an angry parent, the first step is to:
a. listen to the problem.
b. resolve the problem.
c. don't tell anyone because you don't want to look bad
d. call for a manager.
What is a. listen to the problem?
All things we know and understand about a group of people
What is culture?
Name 2 DO’s & 2 DON’TS of hygiene in the workplace.
What is DO: wear deodorant, brush teeth, trim nails, brush hair, take a shower, wash your clothes, moisturize hands (but make sure their not too oily) etc.
Don't: elaborate hairstyles, wear overpowering perfume, wear too much makeup, etc.?
What logo must be worn at all times when in service? If not worn during service, this will result in a violation of the prohibited activities?
What is the AmeriCorps logo?
This document list job responsibilities and candidate qualifications. It is usually posted on career sites and discussed during the interview
What is ajob description?
Emails should be replied to within ___ hours while phone calls should be returned within ___ hours.
(A) 48, 24
(B) 24, 4
(C) 4, 24
(D) 24, 24
What is (B) 24, 4?
A set of people who are embedded within a larger cultural group or society and who share beliefs, behaviors, values and norms that are also transmitted from generation to generation
What is an Ethnic Group?
A teacher is sharing juicy gossip with you about another teacher. What should you do with the information?
What is keep it to yourself or tell your CSD. Do not spread gossip in the school setting.
Consists of a PromiseCorps shirt and dress pants.
What is the AmeriCorps uniform?
You've gone to the office fridge to retrieve your lunch and discover that someone has sampled your food. You:
(A) Label your lunch next time with your name.
(B) Set up a video camera in the kitchen to catch the person
(C) Talk about it to your colleagues and check if they had done it.
(D) Add laxatives in your food.
What is (A) Label your lunch next time with your name?
You should turn your phone to this when at work, in a class, interview, or meeting?
What is vibrate, silent, or off?
What does the concept of diversity in the workplace refer to?
What is Social differences among employees?
This nonverbal communication can convey that you are interested in what someone is saying
What is eye contact? What is great posture? What is body language? Yes- all of these may be communicated in a virtual space as well.
Finish this phrase "Dress for the position you want...."
what is "...not the position you have" ?
This important information about a company’s mission, goals, guidelines, member expectations, and pay dates can be found in this document.
What is an employee handbook?
These type of "language" should never be used in a professional email. Hint: LOLOLOL
What is texting terms?
Diversity in the workplace is the mixing of differences in race and gender. Other differences are generally not a concern and not part of valuing diverse workplace.
True/False
What is false.
Note: Diversity is a mixing of any differences and may include race, gender, differences in age, nationality, disabilities, religion, lifestyle choices, sexual orientation, and more.
When facilitating a meeting, it is appropriate to send an agenda ahead of time (True or False)
True - ideally 24 hours ahead of time.
A person can have an extreme knowledge of the products and services she represents, but if a person does not look the part then he or she may seem lack this.
What is credibility?
Rules of behavior that guide the decisions of an organization are known as:
a. operating procedures
b. business guidelines
c. code of ethics
d. vision statements
What is code of ethics?
Emails should always include these two items.
A greeting and a sign-off.
When introducing yourself, it is important to also introduce your pronouns. True / False
What is true?
When provided a task to do, always ask for a deadline by which it needs to be completed if one is not provided. True / False
True.