Working With People You Don't Like
One of your coworkers walks onto the floor and they say good morning to everyone. You don't like them very much, what should you do?
Say good morning back
Ripped jeans are an example of what?
What not to wear or inappropriate clothing
Telling your Supervisor concerning information for fun/gossip, but expecting them not to take it any further is an example of what?
What not to do. In most cases, if a concerning situation arises and you express that to supervision, they have a responsibility to act on it.
What is taking initiative?
Doing what needs to be done without being asked.
It's shift change, you have been relieved but the phones are ringing with lines piling up. What do you do?
Quickly sign back in and help answer the phones.
One of your less popular coworkers approaches you to ask a question when there are other people around they could ask. What do you do?
Answer their questions as best as you can.
A suit and tie are examples of what kind of dress?
Professional Business Attire
Preparing before having a conversation with your Supervisor can help this?
Communication and Progress with the situation.
When should you take initiative?
Always, when appropriate.
How much fun is too much fun on the dispatch floor?
When required/necessary duties aren't being completed
Should you strive to be respectful at work or say what you want to say when you become angry.
Strive to be Respectful
Do you have to ask your Supervisor before dressing casual on Wednesday?
Yes
**Double Jeopardy**
Bypassing your Supervisor/OIC because you do not like them or you didn't like their answer to your question is an example of this discouraged behavior?
Supervisor/OIC shopping
I see that one of my coworkers need help, but they should know how to do their job, so I ignored them. What should I have done instead?
Helped them
A coworker thought it would be funny to play a prank on another coworker who didn't find it funny. I knew it was going to happen but didn't say anything, now were all in trouble. What should I have done differently?
Been professional and said something
One of your coworkers comes and sits next to you even though it isn't their assigned radio "corner". You do not get along with this co-worker. What do you do?
Keep an open mind and focus on your own duties for the day.
This type of shoe named after a large reptile known for its large amount of teeth are not allowed to be worn.
Crocs
You overhead a conversation in the kitchen you think is of concern, what should you do?
Tell your supervisor so a proper investigation can be done before gossip takes over
How could you take initiative in the kitchen?
Put the dishes away if they are clean in the dish rack or dishwasher - even if you didn't contribute to them.
Service paperwork is stacking up and I have 2 hours left before shift change, what should I do?
Do what you can, ensure accuracy, mistakes will just create additional work anyways.
True or False:
You should only treat your friends at work with respect - you do not have to be nice to everyone.
False! It is important to be respectful to everyone!
When you're wearing a uniform, how do you make sure you're dressed professionally?
It's the right size, clean, and on properly.
True or False:
Supervisor calls you to the office GRAB YOUR PEN!! before responding.
False:
Stay calm. it's probably just a call review and if it's not, it will still be ok
True or False:
Taking initiative important because it makes you look good in front of people and can get you Positive Guardian Tracking!
False
Do it because it will help make your job/your co-workers job easier in the long run, not because it will make you look good!
True or False:
If I am having an inappropriate conversation on the floor with someone, I shouldn't need to worry about who else might overhear?
False!
Your conversation could be taken out of context and end up causing trouble or cause harm to those who overhear