Communication and Listening
What is communication?
The process where information is exchanged between individuals through a system of symbols, signs, and behaviors.
What is a phobia?
Persistent, irrational fear of a specific thing like heights, the dark, public speaking, etc.
How do you dress?
For the occasion, nothing offensive or crude.
What is a digital footprint?
Evidence of a person's use on the internet.
What is Inductive and Deductive reasoning?
Inductive- Using a specific case to prove a general truth
Deductive- Counterpart to inductive reasoning; Moves from generalizations to a specific instance.
What are the 6 parts of the communication model?
1. Context
2. Sender and receiver
3. Message
4. Channel
5. Feedback
6. Noise
What causes fear?
Fear of being judged, humiliated, fear of failure.
What do you do when you're meeting someone for the first time?
Make eye contact, introduce yourself, make a good first impression.
What is digital citizenship?
The appropriate and responsible behavior regrading technology use.
What are the 3 methods of persuasion?
Ethos, Pathos, and Logos.
What is intrapersonal and interpersonal communication?
Intra- Communication with yourself
Inter- Communication with others
When you are making a speech in front of an audience, what can you do to keep calm and collected?
Project confidence, read your audience, visualize success, take deep breaths, speak slowly and use gestures.
What are the top 6 reasons people are fired?
1. Unethical Behavior
2. Lack of motivation/work ethic
3. Inappropriate use of technology
4. Failure to follow instructions
5. Lateness
6. Missing deadlines
What is Cyberbullying and how can you get help?
Cyberbullying- Repeated and deliberate harassment by a person on the internet towards another. Usually involving threats, rumors, or forms of aggression.
You can talk to a trusted adult about the issue.
What are 2 tactics to remember when you are trying to persuade an audience?
Build a common ground and adapt to the listeners.
What is nonverbal communication and how do we use it?
Communication without words by using body language, gestures, sounds, and environmental factors like touch.
What is Audience analysis?
The study of a specific audience for a speech.
Define the 3 types of interview languages:
Informal, Technical, and Standard
Technical- Used in specific technical/job fields, includes jargon that is not easily understood by the general public.
Standard- Commonly accepted and used in most social settings.
How can you prevent cyberbullying?
Tell other to stop cyberbullying, block communication with anyone who cyberbullies, report it, speak up against it.
What are fallacies?
An error in reasoning or false information that detracts from credibility.
What is a small group?
A group with more than 3 people who interact and communicate with a specific purpose or goal in mind.
What are the 4 different types of audiences and what are they?
1. Supportive Audience- Already agrees with you going into the speech.
2. Indifferent Audience- Only listening because they have to.
3. Uncommitted Audience- They require information in order to form an opinion or take action.
4. Unsupportive Audience- they don't agree with your perspective and may have hostile attitudes.
What are some important things to remember when preparing for an interview?
Have good communication, ask questions, be prepared for small talk, bring a resume, don't ask about salary or benefits, be on time.
How do you create a positive digital footprint?
Don't post anything you wouldn't want you grandmother to see, be cautious with what you say on the internet and social media, NEVER cyberbully.
What are the 4 parts of Toulmin's model?
A solid argument, a claim, a warrant, and data.