Proficiency Basics
Understanding Ourselves
Understanding Our Environment
Managing Proficiency
Critical Behaviors
100

The proficiency model element that includes knowledge, skill, familiarity, understanding and current?

What is Foundation?

100

This is gained through formal and informal education.

What is knowledge?

100
Any condition that stands in the way of successfully achieving a desired outcome

What is a challenge?

100

Actions taken to address a proficiency risk

What are mitigating actions?
100

Being intolerant of rationalizations or omissions that undermine effectiveness of mitigations is critical in this role

Who are senior leaders?

200

The proficiency model element that includes plant status, environment, organizational and human nature

What is Challenges?

200

Training is provided to increase this the foundation element factor.

What is skill?

200

Online, planned outage, forced outage are all examples of what.

What are plant status

200

Mitigating actions that are taken broadly across the organization are considered what?

What are enterprise risk strategies?
200

This level of the organization is where strategies, oversight and mitigation come together to improve proficiency.

Who are managers and supervisors?
300

Proficiency applies to this group of employees

What is all nuclear employees?

300

Both of these are needed to increase familiarity with a job or task.

What are repetition and practice?

300

Procedure quality, staffing gaps, time pressure or organizational dysfunction are examples of what type of challenge.

What are organizational challenges?

300

They provide oversight and may need to adjust team assignments to manage proficiency.

Who are managers?

300

We all must remain self-aware of our proficiency and how well mitigations are addressing risk.  This is just part of being what.

What is a Nuclear Professional?

400

This is at the center of the proficiency model.

What is "excellent outcome"?

400

An individual needs this to develop deep understanding of a job or task.

What is experience?

400

While the weather outside may be delightful, changes in what type of conditions can add challenges.

What are environmental conditions?

400

This is something we are doing today to increase our knowledge of the proficiency model.

What is teaching and learning?

400

As Nuclear Professionals, we must be open to teaching and learning opportunities and management oversight to increase our proficiency and reduce what.

What are errors?

500

The two Staying on Top values that most directly support the concept of proficiency.

What are "Continuous Learning" and "Self-Awareness/Self-Correction"?

500

To coin a phrase, this term is used to prompt consideration of how recently an individual or team has performed a job or task.

What is currency?

500

Every employee at one time is faced with health challenges, personal distractions, or over confidence. It is just what?

What is human nature?

500

While proficiency is a current focus in the industry, we have had these tools for a long time to help us reduce errors.

What are Human Performance tools?

500
Taking this action is critical to continuing the use of effective proficiency mitigation plans.

What is rewarding and recognizing employees?