Scenarios
Program Evaluation
Program Evaluation 2
Program Evaluation 3
Data Collection
100

The directors of a food bank which typically serves local families have begun to notice an increase in the number of calls inquiring about food product/household items for their families. They decide to begin a community study to evaluate whether this problem truly exists. What type of study are they planning to conduct? 

Needs Assessment 

100

This helps to see if a program is needed and a potential solution for the need

Needs Assessment

100

What types of change are there?

1. Knowledge, 2. Feeling, Awareness, Attitudes, 3. Behavior

100

Analytical procedure that determines the COSTS of the program and COMPARES it to MONETARY VALUE of the OUTCOMES achieved; an exact dollar amount is determined to produce an outcome

Cost Benefit Analysis 

100

Client satisfaction survey results, client intake forms, financial statements

Process Evaluation

200

The child study team at an elementary school within district has been conducting individualized educational program meetings as part of their interventions to help give children the proper accommodations in the classroom. They believe they are effective in reducing the number of complications for children in the classroom but have no systematic evidence. They decide to conduct a study to evaluate the effectiveness of IEP meetings to reduce the number of complications in the classroom. What type of study are they planning to conduct?

Outcomes Evaluation

200
Form, describe, monitor and fidelity 

Formative/process evaluation

200

Defines or specifies a program's objectives so that the measurement of each objective is possible 

Operationalization

200

What are the different types of ways need can be defined by different perspectives?

Normative, Felt, Expressed, Relative 

200

Public forums, focus groups, surveys, key informants 

Needs Assessments          

300

The funder for a community-based agency that provides referrals to resources in the community wants to know whether the program is using the money they provide effectively and whether the value of the outcomes is greater than the money they used to create/run the program. What type of study would need to be conducted to get this type of information?

Cost-Benefit Analysis

300

Is it worth it?

Cost-Efficiency 

300

Weigh the outcomes against the costs and determine if the costs are justifiable; is it worth continuing with the program?

Cost-Efficiency 

300

What information should one have before conducting a cost-benefit ratio of a program?

monetary values of benefits, indirect costs, direct costs, discount rate/present value benefit

300

Pre-post evaluations, follow-up data

Outcomes Evaluation

400

An agency began a shelter for homeless residents who were living in the community but lacked housing. They are being asked by stakeholders/funders to show how much it costs to house and then find adequate housing for a homeless individual after one year. What type of study do they need to conduct to get this type of information?

Cost-Effectiveness 

400

Does the program work?

Outcome evaluation

400

What are the two types of Cost-Efficiency Analysis 

Cost-Benefit & Cost-Effectiveness

400

What are the four types of need (perspectives)? 

Normative, Felt, Expressed,Relative 

400

direct costs, indirect costs, monetary value of benefits

Outcome Evaluation

500

An intensive outpatient program (IOP) that promotes itself as providing Dialectical Behavioral Therapy (DBT) has recently had huge staff turnover and is concerned that the therapists may not all be providing the desired manualized DBT treatment. They want to assess the how each therapist is adhering to the manual of the treatment program. What type of study do they need to conduct to get this information. 

Process Evaluation 

500

What does SMART mean?

Specific, measurable, achievable, realistic and timebound

500

Analytical procedure that assesses the COSTS of the program in RELATION to its OUTCOMES 

Cost Effectiveness