Definitions
____ refers to the organization and coordination of the training programs.
Program design
Name two types of examples of seating arrangements in a training session.
Fan type seating
Classroom type seating
Conference type seating
Horseshoe arrangement
What are the 3 phases of the program design process?
Pre-training, Learning and post-training
True or False: Millennials like to learn by working alone and helping others to learn.
True
Cases, DVD’s, videos, models, and process maps for use by the facilitator or participants are examples of what?
Resources
What are some benefits of off-site training? (Name 2)
Less business-related disruptions
Improved trainee focus
More memorable training setting
Provides a message company values training by investing in it
Which phase encourages learners to apply what they learned to their work?
post-training (phase 3)
______ gives older trainees time to assume responsibility for their learning, to focus on what is required to learn and to understand the training and its importance.
Self-pacing
_______ matches major activities of the training program and specific times or time intervals.
Lesson plan overview
What are 2 features of a good training site?
Comfortable
Free of interruptions
Enough space for trainees to move around and have an adequate workspace and be able to see any visuals.
Which phase prepares instruction (classes, courses, lessons) and physical environment to facilitate learning and transfer of training?
Learning (Phase 2)
True or False: Baby boomers value experiences that can help them grow, access to great technology, and honest feedback.
False, Millennials
____ refers to assignments in which trainees are asked to identify work problems or situations and to apply training content to solve them.
Application assignments
Name three details to consider when evaluating a training room.
Noise, colors, room structure, lighting, wall/floor covering, meeting room chairs, glare, ceiling, electrical outlets, acoustics, and technology are all examples
True or False: It's important to take a narrow perspective when designing training.
False - take a broad perspective
Why is it important to know your audience's age, generation, and personality differences?
It will help you give examples, stories, and references that the audience will be able to relate and connect with based on their experiences.
Chief learning officers, also known as ________, are the leaders of a company’s knowledge management efforts.
Knowledge officers
Name two advantages of fan-type seating
Allows trainees to see from any point in the room
Effective for group work
What companies' sales function relies on three phases known as "Li-La-La" to ensure that learning and transfer or training occurs?
Procter & Gamble (P&G)
What are some characteristics of a traditionalist?
Prefer a standing training room
A stable, orderly learning environment
Don’t like to be put on the spot in front of others
They value a direct presentation of information and training materials