COVID
Tell us 3 main symptoms for COVID
fever, sorethroat, cough - anything from the sheet will be acceptable
Name all the massage therapist in both locations?
Carvet, Albert, Atul, Vrinda,
Tahlia and Joelle mat leave
Name the longest bone in the body?
Femur
Name 3 insurance company we do direct billing for?
Canada life, Sunlife, Greenshield, Manulife,
Any names from the list at work is acceptable
The year Progressive Rehab was opened
July 2008
What temperature reading is considered a fever?
37.8 or more
What's Jeff's classic US joke for patients?
"Let me know if gets too hot or you smell any smoke, ring the bell or let us know"
Name all Modalities in the clinic?
US, IFC, Tens, Estim, MPS, Heat, ICE, Acupuncture, Shockwave, Paraffin Wax
What is our cancellation rate and policy?
Rate: $25 for Physio/Chiro and $50 for RMT
Policy: 24 hour notice needed, however during covid were are not charging the fee
Owners of Progressive Rehab?
Roopali Neemuchwala
Jeffrey DeMello
What is the client required to do when they come to clinic for treatment with regard to sanitization.
Wear a mask, sanitize hands and wash hands
Who is the longest working member of Progressive Rehab? Job tittle? current location?
Who is the newest working member of Progressive Rehab? Job tittle? current location?
Carvet Smith (RMT) April 2011, PR1
Dr. Heena Loomba (Chiro) Oct 2020 PR4
What does Ultrasound do?
Promotes tissue healing, blood flow, and reduces inflammation,
What is the mandatory fields/information needed to create a new client?
First name, Last name, Tele phone number, DOB, Email address
When was PR1 opened?
When was PR4 opened?
PR 1-July 2008
PR 4- May 2014
What is the process if they say they are sick?
Get details about sickness, tell them to talk their doctor if needed, cancel their appointment and notify management
Name of the staff that is trained in Acupuncture?
Albert, Roopali, Jeff, Heena, Vrinda
Name the carpal bones?
Give us a pneumonic for same?
Scaphoid, Lunate, Trapezoid, Pisiform, Trapezium, Triquetrum, Capitate, Hamate
(some lovers try positions that they cannot handle)
Email addresses?
Fax numbers?
Postal Code?
feelbetter@; mississauga@ brampton2@
PR1-905-785-2018; PR4-289-801-9530
PR1-L5N7L7 PR4-L6X0Z8
Who is the longest working member of Progressive Rehab? Job tittle? current location?
Who is the newest working member of Progressive Rehab? Job tittle? current location?
Carvet Smith (RMT) April 2011, PR1
Dr. Heena Loomba (Chiro) Oct 2020 PR4
What does COVID 19 stand for?
Total cases in Ontario? Deaths in Ontario? Canada?
Corona Virus Disease 2019
Total cases ON: 211837 as of Jan 9
Deaths in ON- 4922; Canada- 16707
What are the full names of all members of the Progressive Family?
Nicole, Alex, Najwa, Samya, Armaan, Zahid, Irene
Michelle, JD, RN, Ekla, Mike, Heena
Carvet, Tahlia, Joelle, Vrinda, Albert, Atul
Name the 8 muscles that attach to the scapulae?
Serratus Anterior/posterior, Rhomboids, Trapezius, Levator Scapulae, RC, lats,
Name all telephone extensions at PR1 and PR4?
PR1-200, 201-jd desk, office-202, back office-203, kitchen 204
PR4-230, 231-rn office desk, 232 charting, 233-reception B, 234-kitchen, 212 cordless
ext- 251-jd, irene-252, rn-253
What is our tag line?
Define RICE- value system
Working together for a better You.
Respect, Integrity, Compassion and Excellence