Closing Time
Been There/Ben Duffy
Acronyms 'R Us
I come from a land downUnderwriting
What's my Line?
100

These are the two payment plan options presented at the top of the rates page

What are Pay in Full and EFT?

100

_________ + Empathy = Trust

What is Credibility?

100

PPP stands for this

What is Purpose, Process, Payoff?

100
No permanent address, glass bottom boat, and pizza delivery are examples of this

What are Unacceptable Risks?

100

List Only: "I will need to list all ________ on your policy"

What is "household members?"

200

This is delivered immediately before pressing the "Buy Policy" button

What is the Coverage Presentation?

200

We need to _______ after a PPP before beginning the quote

What is Ask Permission to Continue?


200

This is the "D" in "D-SAB"

What is the Discovery Agreement?

200

Market Value is listed as _______ on an RV declarations page

What is Rating Base?

200

Phone number: "You have the option of receiving automated or prerecorded calls and/or texts about your policy. Which option would you like? ________?  

What is "Calls, texts or both?"

300

Sorry, we don't accept this credit card

What is American Express?

300
Delivered just before the Benefits Statement

What is the Solution Summary?

300

This is the "SAB" in "D-SAB"

What is Solution, Advantage, Benefit?

300

DAILY DOUBLE

What is Pre-Binding Verification (PBV)?

300

Moved Out of State: "May I share the information you provided for your initial policy with_________?" 

What is "another Progressive company to offer you a quote?"

400

A good friend will offer this when you can't afford to buy the policy, just make sure you get the security questions first

What is a Third Party Payment?

400

DAILY DOUBLE

What is an Approval Customer?

400

This the acronym for the strategy we use to overcome objections

What is LSCPA?

400

System calculation of a household average using all drivers on the policy

What is Household Factor?

400

Vermont Vehicle Location: "Do you confirm each vehicle listed is garaged at the location indicated for at least _____________?"

What is "six months (182 days) each year?"

500

This is the dollar amount restriction per payment for credit/debit card

What is $25,000? (FAQs in Initial Payment Method)

500

These are the 3 steps to complete a "Ben Duffy"

What are Anticipate, Convert, Answer?

500

IDF stands for this

What is Internal Data Fill?

500

Code "No" for "Do any members of you household consume alcohol?" question in this state to get a discount

What is Utah?

500

Customer has questions regarding a claims payout on a salvaged vehicle: ""In the event of a claim, the adjuster assigned to your claim will determine _____?

What is "the actual cash value to be paid?"