Teamwork and Conflict Management
A person assigned to complete specific tasks and contribute to achieving the project's goals.
Who is a Team Member?
A project team whose members work together in the same physical location.
What is a Co-Located Team?
A visual scheduling tool that uses horizontal bars to show project tasks, their durations, and their scheduled start and finish dates.
What is a Gantt Chart?
A meeting held at the beginning of a project to introduce the team, review objectives, and clarify responsibilities.
What is a Kickoff Meeting?
The process of confirming that completed project deliverables meet the agreed-upon requirements and are approved by the appropriate customer or stakeholder.
What is Project Acceptance?
The person who guides, motivates, and coordinates the team to accomplish its assigned work.
Who is the Team Leader?
A project team whose members work from different geographic locations using technology to communicate and collaborate.
What is a Virtual Team?
A planning tool that breaks a large project into smaller, manageable pieces of work.
What is a Work Breakdown Structure (WBS)?
A meeting where team members discuss completed work, current progress, upcoming tasks, and potential problems.
What is a Status Update Meeting?
A document that records what went well, what went wrong, and what could be improved in future projects.
What is a Lessons Learned Document?
Two team members disagree, so the project manager helps them find a solution that fully addresses both of their concerns.
What is Collaboration?
A project team that combines employees working in person with employees working remotely.
What is a Hybrid Team?
A scheduling diagram that displays project activities and the relationships between them to help analyze the sequence of work.
What is a PERT Chart?
A meeting held to communicate with individuals or groups who have an interest in or are affected by the project.
What is a Stakeholder Meeting?
A meeting held to evaluate project performance, results, challenges, and opportunities for improvement.
What is a Project Review Meeting?
Two team members disagree about a project decision, so each agrees to give up something to reach a mutually acceptable solution.
What is Compromise?
A team member is responsible for work within the organization, such as an employee assigned to manage the project budget.
What is an Internal Role?
A relationship in which one project task depends on another task starting or finishing.
What is a Task Dependency?
The process of determining which project activities should be completed first based on urgency, importance, and dependencies.
What is Task Prioritization?
A meeting held to formally conclude a project, confirm completion, and address final administrative activities.
What is a Project Closure Meeting?
A project manager uses their authority to make a decision despite objections from other team members.
What is Forcing?
A project manager brings in an outside consultant to provide specialized technical expertise.
What is an External Role?
The amount of time a task can be delayed without delaying the project's completion date.
What is Float Time?
The formal process used to evaluate, approve, reject, and document proposed modifications to a project.
What is Change Control?
The planned and systematic activities used to ensure project processes are capable of meeting established quality requirements.
What is Quality Assurance (QA)?