PRIN
Project invoice
Who is responsible for creating a DCO?
Sales
Project IDs are based on the business unit and the ____________ closest to the client job site aka "ship to".
"delivering office"
When a project invoice from a prior financial year where the project is now closed but requires a credit for a reduced SOW, who do you call?
Ghost Busters... Just kidding. This requires a confirmation with the AE and PM followed by a Free Text Credit request.
Controllership
Robbie Joiner
PO
Purchase Order
Who approves a credit refund?
Dana McConnell
After a new project conversion, a _____________ is initiated by the PMO team to bring all the active stakeholders together.
Kick-Off Meeting
Set of Diversified focused accounts with the goal of growing our business by providing them white glove service with a consistent team of Diversified support.
Enterprise account
Treasury
Mark Sestini
EDI
Electronic Data Interchange
Which FO Team is responsible for creating an FTCN?
Billing
Service/Support contracts are commonly associated with a ______________ .
Service Level Agreement
What client document is required when a refund is under review?
Client W-9
VP of Finance Ops
Michelle Baker-Crail
Master Sales Agreement
Which FO team is responsible for processing a subcontractor invoice?
Accounts Payable
Every AR proforma invoice begins with a ____________ reference # in the system, but it will not appear on the posted invoice.
PRIP-0000
Documents handed off to the Contract Admin team for Project conversion are found where?
DPC / Presales Documents
System & Platform Standardization
Jen Bazela
SACN
Sales Order Credit Note
Which FO team is responsible for general ledger reconciliations?
Accounting Operations
Which team is responsible for client Portal registrations?
Billing Portal Team
Why is it so important to maintain proper records for a client Box Sale, Project or Service engagement?
To ensure we are prepared for AUDIT Season!
FP&A aka
Financial Planning & Analysis
Tom McIlheran