Problem Solving
What is the first step in problem-solving?
Define the problem
What is the first step in resolving a conflict between team members?
Understand the perspectives of all parties involved
What is the primary goal of team building activities?
To foster collaboration and trust among team members
What is the primary purpose of time management in project management?
To ensure tasks are completed on time and within scope
Which leadership style is characterized by making decisions without input from others?
Autocratic
A team member identifies a minor risk that could escalate if ignored. What should a project manager do first?
Add the risk to the risk register and assign an owner
Which of the following is NOT a recommended strategy for managing conflict?
Active listening, clarifying misunderstandings, avoiding the conflict altogether, facilitating open communication
Avoiding the conflict altogether
Which of the following is an example of a team-building activity?
Conducting individual performance reviews, Hosting a brainstorming workshop, Holding a meeting to assign tasks, Celebrating a project milestone with a team lunch.
Celebrating a project milestone with a team lunch.
Which of these is a widely used time management tool for tracking project timelines?
SWOT Analysis; Gantt Chart; Pareto Chart; Fishbone Diagram
Gantt Chart
A transformational leader is best known for which traits?
Inspiring and motivating team members to exceed expectations
Your team is facing a delay due to a vendor failing to deliver on time. What problem-solving approach would prioritize preventing future delays?
Root cause analysis
A disagreement arises between two team members over task priorities. As a project manager, which technique would be most effective in ensuring a collaborative resolution?
Using mediation to find a mutually acceptable solution
A new project team struggles with poor communication and unclear roles. What team-building approach can best address these challenges?
A workshop to define roles, responsibilities, and communication expectations
What is the "80/20 Rule" in time management also known as?
Pareto Principle
Which leadership style involves empowering team members to make decisions and solve problems independently?
Laissez-Faire
You are managing a project to launch a new app, and user testing reveals critical bugs just two weeks before the release deadline. Your client insists on sticking to the timeline. How do you approach this problem?
Negotiate with the client to adjust the timeline
A stakeholder strongly disagrees with a key decision made by the team and begins to block progress. As the project manager, how should you address this situation?
Schedule a meeting to understand their concerns and find common ground.
Your team has been working long hours and showing signs of burnout. What team-building activity would be most effective in re-energizing and refocusing them?
Organizing a social event or team retreat to foster relaxation and bonding
You notice your team is spending too much time on low-priority tasks, delaying critical milestones. Which time management technique would help prioritize tasks effectively?
Impact/Effort Matrix
You’re leading a team during a crisis and need to make quick, high-stakes decisions. Which leadership style is most appropriate for this situation?
Autocratic
During a critical phase of your project, two key team members disagree about the best solution to a technical problem. This disagreement is delaying progress. What is your best course of action?
Step in as a mediator to help facilitate a constructive discussion.
Two departments are in conflict over resource allocation for your project. This is delaying critical deliverables. What is the best course of action as the project manager?
Facilitate a joint meeting to clarify priorities and negotiate a compromise.
During a retrospective meeting, team members express frustration with unequal workloads. What team-building strategy can you use to address this and prevent similar issues in the future?
Rotate roles periodically to ensure everyone shares responsibilities.
A critical task in your project is delayed because a team member is overwhelmed with competing priorities. As the project manager, what steps should you take to address this issue and improve time management across the team?
Reallocate resources and use methods to visualize workloads.
Your team is highly skilled and motivated but lacks direction due to a previous leader's hands-off approach. What leadership style would be most effective in guiding this team while respecting their expertise?
Transformational