Initiation Phase
A person assigned to a project to achieve the project objectives.
Project Manager
Deliverables or major events to be achieved on a specific date.
Milestones
True or false: The Project Manager maintains the Risk, Actions, Issues and Decisions log in the Execution phase.
True
True/False: Monitor & Control Phase lasts only during Planning and Execution part of the project?
False - Monitor & Control Phase lasts through out the project life cycle.
An event includes the Executive Sponsor, operational lead and any stakeholders to celebrate all of the hard work that went into the project.
Recognition (Celebrate)
A tool that helps to identify the appropriate scope, deliverables and team participants.
Project Charter
An individual, group or organization, who may be affected by or perceived itself to be affected by a decision, activity or outcome of a project.
Stakeholder
PM manages Change Requests and __________________ plan.
Project Change Control
An important communication tool to keep project stakeholders informed and aligned on current progress.
Status Report
A questionnaire which captures how satisfied the stakeholders are with the project.
Customer Satisfaction Survey
During the initiation phase, the Project Manager "POGO's" the Stakeholder. What does "POGO" stand for?
Person, Organization, Goals, Obstacles
A RAID log is a project management tool where the project manager logs, documents, or tracks what?
Risks, actions, issues and decisions
Enhancing knowledge and expertise within an area of the organization to enhance performance and better deliver outcomes.
Training
Name one tool that is started during the planning phase but is maintained and updated throughout the project lifecycle.
RAID, Project Schedule, Communication Plan, Change Control
A report that the project manager puts together for the project sponsor where they formally accept the project deliverables.
Project Closeout Report
Best way to formally introduce team members and stakeholders and convey the same message to everyone at the same time.
Project Kick-Off
This may happen if you don’t engage key stakeholders early enough and then ask for buy-in.
Resistance
First day or ‘Big Day’ of product or services is used.
Go-live or implementation date
Status report metrics/milestones derive from the __________ milestones.
Project Charter Metrics & Milestones
A session that is held with key stakeholders that defines what the successes were, and where there are opportunities for improvement.
Lessons Learned
What percentage of time does an effective leader spend on leadership vs. technical skills?
90%
A process which leads people from current state to future adoption.
Change Management
Validation of a product, workflows or service before the Go-Live or implementation.
Testing (or Dress Rehearsal)
During this process you are monitoring & controlling:
1- Scope; 2-___________; 3-Cost
Schedule
Project manager migrates ownership to the operational team.
Transition to Operations