Basic
What is the primary Software Development Life Cycle (SDLC) methodology often preferred for Salesforce projects due to its iterative nature?
Agile (or Scrum)
This document formally authorizes a project and provides the project manager with the authority to apply organizational resources to project activities.
Project Charter
Before development begins, what is the crucial initial process of gathering, documenting, and prioritizing the client's needs and wishes?
Requirements Gathering/Analysis
An individual, group or organization that may affect, be affected by, or perceive itself to be affected by a decision, activity or outcome of a project.
A stakeholder
TWO External Stakeholders might be . . . . .
Clients, regulators, vendors, suppliers, unions, the public.
A significant point or event in a project.
A milestone
To observe and check the progress or quality of over a period of time.
Monitoring
In a Salesforce context, what is the term for a pre-built, isolated environment where configurations and code are developed, tested, and stored before deployment?
A Sandbox
Evaluation is a specific activity or moment and it provides recommendations to strategic decision-making processes. The main difference between evaluation and monitoring it that monitoring is a ............ process
Continuous
What technique, often used for critical path analysis, involves estimating task duration based on the weighted average of optimistic, pessimistic, and most likely estimates?
Program Evaluation and Review Technique (PERT)
An event that can have both positive and negative impact on a project
A risk.
This type of chart gives a clear illustration of project status, but one problem with them is that they don't indicate task dependencies - you cannot tell how one task falling behind schedule affects other tasks. Name this chart and name the chart that does clearly illustrates task dependencies.
Gantt Chart and PERT Chart
The series of phases that a project passes through from its start to its completion.
The Project Life Cycle
Beyond a basic deployment, what is the term for the set of activities involved in preparing and moving data from a legacy system into the new Salesforce environment?
Data Migration (or Data Load/Conversion)
The uncontrolled expansion to project scope without adjustments of time, cost and resources.
Scope Creep
A strategy where the project team acts to decrease the probability of occurrence or impact of a threat is
Risk Mitigation.
What are the three primary constraints that form the "Triple Constraint" in project management, often visualized as a triangle?
Scope, Time (Schedule), and Cost (Budget)
Although the Triple Constraint consists of Scope, Cost and Time, what other vital element is typically overlooked, but should be considered at all times?
Quality
Name the four key phases of a standard Release Management process in Salesforce, often moving between different types of sandboxes.
Develop, Test, Stage (UAT), and Production (or Deploy)
These are specific items that must be produced for the project or project phase to be considered complete. Your answer must have the form of a QUESTION!
What is a Deliverable?
Comes at the end of the project (or at mid-term) to find out the weaknesses and results.
Evaluation (or assessment)
SMART Goals are an acronym for the following 5 important elements.
Specific, Measurable, Attainable, Relevant and Time-bound
What is the acronym for the process of verifying that the solution built actually meets the business needs and requirements agreed upon by the stakeholders?
UAT
This tool to help project managers synthesize the information gathered from monitoring & controlling processes into meaningful knowledge.
KPIs or Key Performance Indicators
These are the specifications of the deliverables used to tell you whether the deliverables were produced successfully. Your answer must have the form of a QUESTION!
What are requirements?