The Degree to which a system performs its intended function
What is Functionality
100
Involves evaluating processes to maximize customer value while minimizing waste
What is Lean
100
Determines if the products or services produced as part of the project will be accepted or rejected.
What is Acceptance Decisions
100
Displays the history and pattern of variation of a process over time.
What is Run Chart
100
Delivering products that meet requirements and fitness for use.
What is Conformance
200
The ability of a product or service to perform as expected under normal conditions
What is Reliability
200
Responsible for the quality of projects
Who is Project Managers
200
Corrects or prevents furthur quality problems based on quality control measurements.
What is Process Adjustments
200
Is a bar graph of a distribution of variables.
What is Histogram
200
Cost of planning and executing a project so it is error-free or within an acceptable error range.
What is Prevention Cost
300
Addresses how well a product or service performs the customer's intended use
What is Performance
300
Is a structured review of specific quality management activities that help identify lessons learned that could imporove performance on current or future projects.
What is Quality Audit
300
Is action taken to bring rejected items into compliance with product requirements, specifications, or other stakeholder expectations
What is Rework
300
Graphic displays of the logic and flow of processes that help you analyze how problems occur and how processes can be improved.
What is Flowchart
300
Cost that relates to all errors not detected and corrected before delivery to the customer
What is External Failure Cost
400
The system's special characteristics that appeal to users
What is Features
400
Generates ideas for quality improvements by comparing specific project practices or product characteristics to those of other projects or products within or outside the performing organization.
What is Benchmarking
400
Name four types of testing
What is Unit, Integration, System, and User Acceptance
400
A graphic display of data that illustrates the results of a process over time.
What is Control Chart
400
Cost of evaluating processes and their outputs to ensure quality.
What is Appraisal Cost
500
Addresses the ease of performing maintenance on a product
What is Maintainability
500
Includes all the activities related to satisfying the relevant quality standards for a project
What is Quality Assurance
500
DMAIC Stands for
What is Define, Measure, Analyze, Improve, and Control.
500
Traces complaints about quality problems back to the responsible production operations
What is Cause-and-Effect Diagrams
500
The cost of conformance plus the cost of nonconformance