Plan Quality Management
Manage Quality
Manage Quality Cont'd
Control Quality
100

Selecting a course of action from different alternatives.

What is Decision Making?

100

Collecting data and information from a variety of sources. 

What is Data Gathering?

100

These can occur based on findings and recommendations from quality control processes. Plan-do-check-act and Six Sigma are two of the most commonly used to analyze and evaluate opportunities for improvement. 

What are Quality Improvement Methods?

100

Approved modifications such as defect repairs, revised work methods, and revised schedules. 

What are Approved Change Requests?

200

Graphic Representations or other methods used to convey data and information. 

What is Data Representation?

200

Organize, assess, and evaluate data and information.

What is Data Analysis?

200

A project document that includes quality management issues, recommendations for corrective actions and a summary of findings from quality control activities and may include recommendations for process, project, and product improvements. 

What are Quality Reports?

200

Any unique and verifiable product, result, or capability to perform a service that is required to be produced to complete a process, phase or project. 

What are Deliverables?

300

When the project manager and project team determine how to test or inspect the product, deliverable, or service to meet the stakeholders' need and expectations, as well as how to meet the goal for the product's performance and reliability. 

What is Test and Inspection Planning?

300

A formal inspection of an individual's or organization's accounts.

What are Audits?

300

Project documents that describe the activities used to determine if the product meets the quality objectives stated in the quality management plan. 

What are Test and Evaluation Documents? 

300
Examination of a work product to determine whether it confirms to documented standards. 

What is an Inspection? 

400

A component of the project or program management plan that describes how applicable policies, procedures, and guidelines will be implemented to achieve the quality objectives. 

What is Quality Management Plan?

400

A set of technical guidelines that may be applied during the design of a product for the optimization of a specific aspect of the design (DfX).

What is Design for X?

400

A formal proposal to modify a document, deliverable, or baseline.

What is a Change Request?

500

A description of a project or product attribute and how to measure it. 

What are Quality Metrics? 

500

Finding solutions for issues or challenges. 

What is Problem Solving?

500
The documented results of control quality activities. 

What are Quality Control Measurements?