Rules of Engagement
Healthcare
Compliance
Clients
Processes
100

Recruiters are only to communicate with talent that is in your _______.

ownership

100

Rank based on acuity: (1 lowest acuity; 5 highest acuity)

LTC

Med Surg

ICU

PCU

Tele

1 LTC

2 Med Surg

3 Tele

4 PCU 

5 ICU

100

What is the name of the credientaling company that we use for certifications?

American Heart Association (AHA)

100

Name 1 project that accepts 1 year of experience.

Tenet

100

What are the 6 degrees of recruiting

1. Plan

2. Hunt

3. Interview

4. Submit

5. Hire

6. Retain

200

How many days back do you need to set inbound and outbound communication when building a tearsheet?

3 calendary days (4 full days)
EX: today is 10/8/2023, set it for 10/4/2023

200

List atleast 3 specialty units of the ICU

Neuro ICU

CVICU

Neonatal ICU

Pediatric ICU (PICU)

Medical/Surgical ICU (typical ICU)

200

How far in advance does a typical contract need compliance completed prior to their start date?

1 week prior to start

200

Name atleast 3 MI clients

Corwell

Ascension

Tenet Detroit

Henry Ford - multiple sites

Trinity - multiple sites

200
How do we qualify motivators? (think of the acronym)

SLOMA

skillset, location, opportunity, money, availability

300

A) Outbound, Inbound, Phone Screen, and Left voicemail last for how many calendar days of ownership?

B) Submittals last for how many calendar days of ownership?

A) 3 calendar days

B) 5 calendar days

300

What is the typical ratio for an express Med Surg RN?

1:6-7

*Crisis contract nurses can expect typical ratios up to an additional 2

300
What company do we use for Drug Screens and Background checks?
First Advantage (FA) - talent will receive this email upon start 
300

Name 3 MSP's

San Juan

Kootenai

Summit

Ridgecrest 

Marietta

etc.

300

What happens after a phone screen?

Pitch jobs, follow up, submit

or 

pipeline the talent 

*based on SLOMA*

400

True or False: If a talent reaches out directly to a recruiter, but they are in another recruiter's ownership without mutual correspondance, the talent is owned by the recruiter who received contact information and has the mutual correspondence.

True

400

What certifications does an ED RN need?

AHA: BLS, ACLS, PALS, TNCC

400

How often do talent need to complete relias assessments?

good for one year

400
Who are our 2 largest clients?

Ascension and Tenet

400

During a Phone Screen/Lockdown, what are atleast 2 potential red flags you may identify for a candidate?

unrealistic $ expectations

not a "true traveler" only looking for 1 area

Only wanting to do local

Lack of communication/responsiveness

Not willing to send documents over

Multiple fail to starts

Willing to quit current contract early with comp to take a higher paying contract with us (neg. finish)

500

Ownership is defined as a ____ ____ with a _____ ____ in Bullhorn

phone call; proper note

500

List the trauma levels from highest to lowest (1- highest; 6-lowest)

1. Level 1 - Able to care for all severity of patients. 24/7 “in-house” coverage of General Surgeon, with prompt availability for Specialty Surgeons 

2. Level 2 - Able to care for all severity of patients – with exception of some cardiac surgeries. 24/7 in house coverage of General Surgeon. Specialty Surgeons might not be available quickly. 

3. Level 3 - General Surgeons not on site 24/7, transfer agreement in place with close by Level 1 or 2 facility. 

4. Level 4 - Main goal is to get very acute patients transferred to higher level trauma Center.   

5. Level 5 - Main goal is to get very acute patients transferred to higher level trauma Center.   

6. Critical Access Hospital - VERY SMALL, mostly in Rural areas. Will mainly triage then transfer immediately to Higher level Trauma Facility 

500

What are the 4 types of TB tests that may be issued during compliance?

standard (skin test)

2 step TB (injection then read, then injection/read again)

Tspot/Quantiferon (highest lvl of TB - blood draw)

Chest Xray - only needed if they fail one of the other tb tests

500

Name atleast 3 strategic accounts

Ascension

Tenet

Banner

Mercy 

Mass Gen

500

True or False: Verbal acceptances are binding.

True - when a nurse accepts an offer over the phone it is binding, even if they did not sign the written offer letter