Financing
Discounting
Discounting 2.0
Delivery
Miscellaneous
100

Can you finance sale items for 60 months?

Yes

100

Can you discount items on red tags?

You shall not, unless you like working for free.

100

What is the minimum purchase for 20%off?

4999.99

100

Can we do Free delivery on orders over 3499.99?

No you shall not unless you like working for free.

100

Which sectional is advertised as starting at 699.99?

Modmax

200

Which options have the 2% promo fee from synchrony?

Only 60 months

200

Can we still price match amazon, if so what are the requirements?

Only if it is the same item, sold and shipped by amazon.

200

What is the minimum financing for 18% off?

3999.99

200

Can we price match FREE doorstep delivery from the website if we don't discount the rest of the furniture?

No, unless you like working for free

200

What is the difference between the luxe breeze and active breeze?

Active breeze mattress cool and heat up to 30 degrees, vs Luxe breeze only cools up to 10 degrees.

300

Does Acima report to the business bureau?

Yes, the customer can inform the credit bureaus that they had an Acima lease paid off and they report it.
300

What is the only discount that is stackable?

$300 premium bedding, BMSM and free delivery

300

Based on what number is the BMSM discount calculated?

Subtotal before taxes, delivery, FPP.

300

Scenario - Tempur-pedic mattress, next gen sectional and adjustable base. What kind of delivery fee must the guest pay?

99.99 on the mattress and base and on a separate transaction whatever the delivery for furniture was.

300

What kind of financing can I do on amazon price match?

6 months

400

How much does 60-month financing cost the company?

18.72%

400

What happens if we stack the $300 premium bedding and BMSM in the same item?

The sale will be housed and Ashley will make your money

400

is it possible to combine free delivery with a mattress over 1999.99 and 60 months?

YOU ARE CORRECT, only the mattress

400

Scenario - Customer purchases 1299.99 nectar mattress what is the delivery fee?

$69.99

400

What discount applies for "Trade Program" promo?

10%

500

What is the interest for Concora if the account is not paid off before the promotional period?

35.90%

500

What kind of discount can you do on 24 month financing?

10% off, only if the guest inquires about longer term and incentives.

500

What is the down payment structure for this promo period?

Under 2000 tax and delivery over 2000 no money down
500

Scenario - When would I be able to 0 out delivery? *not the bedding promo

If we need to split the order and the items on B/O will not arrive before 14 days from writing the sale.

500

Based on DSG's training what does a NO-REGARD customer mean?

A customer that will not interact with you from the beginning.