Digital Trends
STP
Digital Marketing
Fundamentals
Consumer Behavior
100


This type of marketing, often used in social commerce, leverages popular personalities to promote products and drive engagement.

What is influencer marketing?

100

Targeting customers based on regional, city, or neighborhood preferences falls under this segmentation method.


What is geographic segmentation?

100

This digital marketing tool improves a website’s functionality and effectiveness to help it rank higher in search engine results and drive organic traffic.


what is SEO?

100

Information collected directly from customers through surveys


what is primary data?

100

This type of influence includes family, friends, and social groups that affect consumer buying behavior.



What are social factors?

200

In social commerce, this type of content, created by customers rather than brands, helps drive engagement and trust.


What is user-generated content?

200

Combining broad reach with this type of marketing allows businesses to maximize brand exposure while addressing specific audience segments.


What is targeted marketing?

200

A popular coffee brand uses this digital strategy to engage consumers through SMS messages and app-based promotions to enhance user experience and brand interaction.



What is mobile marketing?

200

tailoring its product, promotion, price, and place based on target segments


What is the marketing mix?

200

This stage of the buying process involves the consumer realizing they have a need, as shown when someone recognizes they need a new phone and starts considering brands like Apple or Samsung.

What is the problem recognition stage?

300

an iconic beverage brand's 2011 campaign encouraged customers to buy personalized bottles featuring popular names, leading to a global trend of sharing and searching for customized drinks.

what is share a coke?

300

Dividing consumers based on their purchasing habits, brand loyalty, or frequency of use is an example of this segmentation type.


What is behavioristic segmentation?

300

This popular travel company uses this digital strategy to increase it's website visibility by bidding on keywords like "best hotels in New York," to attract potential travelers ready to book a stay.



What is Search engine marketing (SEM)?

300

This fundamental element of the marketing mix not only includes tangible goods but also encompasses services, experiences, and branding strategies.


What is Product?

300

This term refers to the process consumers go through when identifying a need, searching for information, evaluating options, making a purchase, and reflecting on the decision.



What is the consumer decision-making process?

400

Machine learning, AI, and deep learning optimize marketing efforts by automating processes and enhancing this aspect of customer interaction.


What is personalization?

400

These key criteria can be combined to identify a target audience profile including behavioral, geographic, demographic, and psychographic data.


What is market segmentation?

400

In 2006, this fast-food giant launched a classic gameboard promotion, encouraging customers to buy certain products and collect game pieces for a chance to win prizes, sparking widespread participation and increased sales.

What is McDonald's Monopoly?

400

these make sure that communication tactics support the enterprise level business goals.


What are marketing objectives?

400

This factor affects how consumers from different regions or cultural backgrounds prefer certain brands, such as the preference for McDonald's menus tailored to different countries.

What is the social factor: cultural influence?

500

Customer reviews, social shares, and influencer mentions fall under this media category, known for its credibility.

What is earned media?

500

This beauty brand uses customer segmentation to personalize its chatbot interactions on Facebook Messenger, helping customers find products and book appointments.


What is Sephora?

500

the use of online channels to build meaningful relationships with target audiences, including customers, employees, investors, and partners. It encompasses a broad range of strategies beyond just social media marketing.


What is Digital Marketing?

500


The results of this 2018 ad campaign made news headlines across the world, featuring a former NFL quarterback and activist, and included the tagline “Believe in something. Even if it means sacrificing everything.”

What is the Nike Dream Crazy campaign?

500

This is what happens when a customer feels satisfied with a product, such as after buying a Sony TV, and they leave positive reviews or recommend it to others.


What is post-purchase behavior?