Lettters
C178
What is a claim acknowledgement letter or what is a 790 Letter?
At first contact...
When do you most often set a reserve?
What is the age at which laminate cannot be matched?
$5000
What is the normal HO3 policy limit for mold
1 Business Day
What is the time frame to get inspection notes in the claim file?
Parties involved.
Where should you go to remove the "," between insured's names and replace with "and"?
Every time a payment is made.
When should you adjust your reserves?
DRY TEXMK
What is machine knockdown texture?
C335P
What is the fungi limits letter?
3 Business Days
What is the time frame to get documents and photos into the claim file?
C337P
What is a reservation of rights letter?
CIQ removed.
When should you add a new reserve?
CAB PLY
What is the Xactimate code for a cabinet side panel?
Post Clearance
What is the report obtained after mold abatement is completed?
7 Business Days
What is the time frame to get an estimate in the file after an inspection is completed?
C311/C312
What letter and worksheet should be sent when ALE is identified on a loss?
Final Payment.
What should you NEVER mark on a claim payment?
Repair vs Replace File Note
What file note should be in all files where flooring is involved?
Hygienist
Who prepares the mold abatement protocols?
First Contact, ES inspection & DRP/GC Inspection.
When should a livegenics connection be made to obtain photos and/or videos?
C179
What is a status letter?
No more exposure pending.
When should you close a reserve?
F9
What note should be used to explain non standard scoping or line items?
Limited fungi, other microbes or rot involved?
What is the section under loss details where you indicate that mold was present?
Depreciation check boxes.
What should be unchecked in GW correspondence if the payment does not have depreciation applied?